June 2023 by Pennie Ley
Sad that the branches are no longer open on Saturdays. I have tried to phone before their closing time but no one seems to answer the phone, and due to the hours I work I can't get to the branch during their hours. I tried to call the online banking but despite saying it was available 8-8 7 days a week, he helpline says we are already closed at 5.30 Sunday afternoon. The website has been going round and round all weekend. Very bad service, and very disappointed.
May 2023 by Hiwa Ahmed
Very bad customer service on telephone banking, I spoke with (Lisa) today 22/05/23 she was asking many stupid question! she also refused to speak with her boss! as I wasn?t happy with her to continue my conversation!!!I asked her to close my bank straightaway with Co-operative?
November 2022 by SHOHIDUL ISLAM (shohag)
Good Service
June 2022 by Its Shohag
Good Service
July 2021 by Umar A
Manisha was fantastic!
June 2021 by Maria Spokes
Always extremely helpful, happy polite staff.
October 2020 by NL PR natalie leonna
It's 10.41am this branch is not open there are no signs to say it's closed . This is poor
October 2020 by David Christie
Customer service alright if served by the women staff. The new guy in there gets upset If you withdraw your money better off travelling to another branch because of this guy.
January 2018 by Ro Lewin
Their online banking needs a card reader and yet there aren't any card readers in the whole building. Was offered non-existent tea and coffee and the staff were a bit condescending. Considering I was on hold with someone who then eventually told me to go into a branch, I am not happy with my banking experience with Cooperative
