9:30AM - 4PM
Unit 38:30AM - 5:30PM
Minus One“Brilliant service from the bank this morningLost card and need cashThe cashier was so helpful and responsive to my requestA pleasure doing business with NatWest banking”
8AM - 5PM
1 Cabot Square9AM - 5PM
9th Floor9:30AM - 4:30PM
2“Great service. I'm thankful for the staff for helping me with an issue. I had money stuck and wasn't being processed in the ATM machine. I went to deposit some cash and it was on a Saturday evening where there was no one available.\\n\\nI called up customer service and explained my situation. The head office was able to send an email to the team to the canary wharf branch. Which they did picked up on Monday morning and was able to locate my money and update my account.\\n\\nI'm very grateful.”
9:30AM - 3:30PM
45 Bank St“I never get to experience the customer service here as I normally visit out of hours. One of the few branches that stays open 24 hours to allow you to withdraw and deposit with the minimum of fuss.”
“Good company, investing in traditional (fossil) energy sources is a good job, hope you will shut all ESG investments down because it is usually unprofitable and doesn't improve you popularity at all.”
9:30AM - 3PM
2 Churchill Pl“Came here twice once for a trust fund issue and another for a legal name change. The first issue was for my sister and I was accompanying her. The woman that was assigned to us was beyond helpful and so kind I forgot her name but she was a gem! I believe she was some sort of manager but honestly outstanding service. Thank you. The second legal name change was achieved swiftly, with no issues.”
9AM - 4PM
350“I arrived at 915am on a Monday 20th Feb 2023. I was the only customer there and was seen to immediately. The Halifax employee was very friendly and genuinely seemed to want to help me. I required 6 months of bank statements to be officially stamped and she was happy to verify the bank statements I'd printed vs the Halifax system. Quite a tedious task but despite this, her attitude was great.”
9:30AM - 4:30PM
1 Canada Place“Very busy but staff are trying their best to attend to customer.. Kudos to vidya Kumar who was running around like crazy to assist as many customers a possible a s fast as possible”
10AM - 4PM
Citigroup Centre“It's a little hard to find if you are approaching from the Elizabeth line exit of Canary Wharf. It's better to ascend to road level to navigate than traverse through the bewildering array of corridors in the Wharfs shopping centre. Follow Canada square signs there if you do get lost. The Citygroup building has three entrances. The first isn't usually applicable if you're a guest on an event. The second is closed. The third largest one near the black stone sign lve photographed is the one you need. Be advised if you're pattern or photo sensitive that the entry atrium has a diagonal diamond floor, multi squared ceiling lights and a chevron patterned corridor connecting you to the escalator area that conducts you to the upper floor where Oliver's canteen is. I understand Citi bank will be refurbishing this main reception atrium in future months to be more restful and inclusive to all users. It's like a mini city inside with lots of movement between the different floor levels. Be aware on the ground floor toilets are situated through a right/left hand corridor at the foot of the escalators. The doors are stiff and heavy to push. On the plus side they use Mitsubishi dryers which are far less noisy than the over zealous Dysons.”
8AM - 6PM
25 Canada Square
“I am very glad to visit this branch as Kacie is gave us a lot of information with regards to banking with them. All our questions were answered and i understood everything.”