They must pay staff to post positives here,,, A truly shocking service and anyone wanting to know what feeing suicidal is like should try their chat facility ! Shocking indictment of this once customer friendly company that has got so big it is really just a mechanical corporate monster now Emails ignored messages ignored... read full comment
August 2023
Disgusted as a loyal customer I've been made to wait nearly a month and still not recieved a refund for item not delivered...customer service have told me wait 6 days for DPD to reply I've don't this twice and asked to wait 3 days its been weeks now and still same no refund just excuses and lies!!!
August 2023
Worst company ever to keep their promises when it comes to expected delivery date. They have good clothes but their service is extremely slow, no one will answer you quickly and you will have to wait forever to get your parcel. Plus if you want to cancel your order and get a refund, you have to wait 21 days for them open... read full comment