March 2024 by MD SAKIL AHMED
Wow nice place and tremendous area
March 2024 by Chris Cassidy
Put the rates down!
February 2024 by Peter Schludecker
Great old building, like a fortress of money!
February 2024 by Valeria GL
Hello,Can someone please help me with a question regarding old paper cash? I have some old paper cash but I am not able to travel to the UK at the time. I do not want this money to be lost, is there anyway to ship my paper cash and have new current cash? I hope someone has presented my same situation and can help me :)
February 2024 by Anna Marzaduri
I went to exchange a few hundred old pounds I had left. Excellent organization.
January 2024 by Abrar Bangash
We need some help. I request to manger of bank of england
January 2024 by Catalin Hulea
I didn't go inside, I just walked around the building to admire the impressive architecture.Sadly, the streets around it are super narrow and crowded, making it nearly impossible to find a good spot for decent pictures. But hey, that's just how it goes in London, right?
January 2024 by S. Coulibaly
Very GoodAlright??????
January 2024 by Martin Coote
While the clerk who served us (counter 4 at 1pm on 1/1/24) was absolutely lovely, her colleagues were spectacularly terrible to watch from the hour-long queue. So many customers were tourists like us, with no UK bank account therefore not able to use a regular bank or post office, who just needed to swap some banknotes over from previous trips and be on our way. Unlike us, most of these people weren?t native English speakers.Listening to the idiotic questions posed by some of the clerks showed a deep lack of training by the Bank of England to help facilitate the process. The clerks? lack of training is a major drag on productivity. They take ages to communicate with customers, adding considerable extra time to the already ridiculously long queue.While there I witnessed two clerks serving multiple members of a Portuguese-speaking family. They were 30 minutes ahead of us in the queue and all of them were still there when we left. This was entirely down to the staff asking questions using jargon or very UK-specific terminology and abbreviations?made worse by their complete lack of self-awareness about their heavy local accents and speed with which they spoke. They mostly just shouted the same thing over and over when the poor tourists didn?t understand. The tourists were very polite and patient, and spoke decent tourist-level English. But when you?re faced with a barrage of questions that are quasi-legal in form and content, it?s silly to expect anyone except native speakers to have any clue how to answer.This cannot be an isolated experience and it?s extraordinary that the Bank has done nothing to address it. There were numerous inclusive signs about disability along the counter. Yet this kind of language accessibility is clearly not on the Bank?s radar.
January 2024 by Kate K
Went to exchange old notes. Queued for an hour and they couldn?t exchange for me. It?s like going back in time, I?ve not seen anywhere so inefficient in decades. To exchange - bring 2 forms of ID, proof of address and say you found the money under the mattress. Better yet - use American dollars for everything. Total waste of time.
January 2024 by Liza Asri
Was there to exchange old paper notes to polymer ones. The counters open at 9:30am but be there early to avoid long queues. They need 2 forms of documentation - passport and an ID to verify address. Filled in a form and was out of there with crisp plastic notes in 15 minutes!
December 2023 by Ethan Anderson
Go to the City of London Post Office to exchange old paper 20 pound notes. It's nearby and only takes about 3 minutes.
December 2023 by Tomek Stendera
Super nice, helpful staff. They exchange old banknotes very efficiently. Up to £300 without formalities.
December 2023 by Jeff Introvertbananapizza
Interest rates :(cool building
December 2023 by Guy Teigh
They do their best, but thtings like (truly terrible) forward guidance and their inability to read the market always means they react too late (and as a result) too hard.The sensible choice for severral reasons for December 2023 would have been a 0.25% decreae. In six weeks time, when inflation is falling RAPIDLY but they STILL confirm it is about 2%, someone will say "we still need to hold - as wew are above the government target" is a little like someone keeping the accelerator down as they approac the junction at 100 miles an hour because "We'ew not there yet".What is going to happen is that Christmas sales will be lack luster - more people are coming off their fixed rate mortgages and money is in very short supply, the retailers will ether do some serious discounting in January or the Jan sales will be dissappointing.Then what?Deflation is on the cards - already certain products (dairy and some meats) in the supermarket are falling in price, outlets like Matalan seem to be having a permanent 50% off sale and other shops seem to be "trying to survive until the january sales - but that's it".So instead of dropping rates a tiny bit - and then "seeing what happens", they are on hold through the Christmas Season AND he January Sales.At some point, the BOE will realise what the financial markets can already see - and will then need to drop rates far more rapidly in an attempt to bolster a dying economy.BOE always waits until it is too late - so they have to CRASH the rates down OR HIKE them hard and relentlessly.A pity they will never (it seems) learn to do "little adjustments" in a timely manner."We have not reached the junction (target) yet, keep going at full speed" - oh dear, we've gone past, stamp on the brakes..... oh look we wont't reach the NEXT target, stamp on the accelerator - full power until we get to our junction..., oh dear, we missed it, stamp on the brakes...bless.
