Went on 9 Oct 23. There was a Q till the outside but process was efficient. Arrived at 9.20am and out by 10am. Security and bank staff were polite and tried their best to facilitate where they could.
October 2023
Free to visit the Bank of England museum and really interesting to see how the banking system and use of money evolved in England. You can pick up a solid gold bar and see how the bank notes are printed as well as learn about how the banking system came about.
October 2023
Completely inefficient. Told to bring my mother’s death certificate, which I did. Asked repeatedly, then when I arrive I was told I need a will or my fathers death certificate to exchange money. Why? It’s my money, you don’t own the rights to it…you’re a bank teller.Also, the rudest, slowest service I ever witnessed.... read full comment
