Cosmetics & Beauty Supply in London, Greater London

“Thank you so much to Zara for gifting me a bath bomb via an act of kindness. I had a stressful day and her kindness made me happy again. She is a credit to your team!”

“Can't return a gift card? Where does it say that anywhere? it doesn't! Service provided was condescending and quite frankly rude. gift card was purchased for a family member who sadly passed away. I can't say they'll be using it anytime soon. staff couldn't even tell me why it was a simple NO!”

“Excellent service and such care in St Pancras Mac the make up artist Barbara was outstanding! Really took her time on finding the correct shades and suitable make up.Will go back!”

“Recently I visited UK for work with my husband. We visited Islington store and met Jack. His service was outstanding. The store is calming and immaculately presented. Jack is a great ambassador for all that Aesop represents. Every time I use the products I remember the visit to this beautiful shop. Keep up the great work Aesop. A great synergy between the Australian and UK retail spaces.”

“Always fabulous service!I’ve been seeing Bianca for facials for nearly a year now and she’s just the BEST - super attentive, listens to your skin care needs, and generally a wonderful person.The other professionals at the pharmacy are also really lovely and welcoming.Thank you”

“The two lads working in the Duke of York Square shop were kind, helpful and extremely professional. What a great introduction to the brand. Thanks so much chaps! Kate and Ed”

“I visited the salon for the first time and I am thrilled with the results. The cut is incredible, thanks to the attention to detail whilst cutting it. Lorraine has transformed my hair and Daniela did a great job styling it. This is my new favourite salon!Service: Hairstyling”

“They sell top quality of everything and anything !Diffusers,candles,room sprays,Bath towelsValue packs.Foaming shower gel.Refill reed diffuser.Deodorant sprayGGarden scented candleSGift set XL”

“Good customer service bit didn't get the items i was interested in shop, had to order online which I am not a big fan off....Got lots of freebiesLimited addition of M'Gouna rose and pear is an amazing scent”

“I had an awesome experience in store. John really catered to my needs and was quick in his responses when it came to the nuances of skincare. He also educated me on the ingredients and use of the products, which was amazing. I really felt like I was purchasing intentionally. I’ll definitely be purchasing here again. Thanks again John!! (Visited 18/11/22)”

“Wow what amazing service unfortunately one of the products leaked everywhere on my order I rang them up to explain and they sent me the products Amazing service and I sent them photos Will defo buy from these again”

“A very large Boots store in close proximity to the Underground and Overground lines. It overs a large number of self check outs for quick exit. It also includes pharmacy, photo, opticians, hearing care in a subterranean setting”

“We visited this store on 30/7/23 and were served by Amy who was incredibly knowledgable and patient with us and our 1 year old baba. Amy helped us choose some fabulous products and went above and beyond to ensure we had amazing service. Her and the manager were extremely attentive and caring. They should both be recognised by the company for representing them so well and giving such dedicated service. Faultless.”

“Perhaps my favourite speciality store in Hampstead, the products are great and make excellent gifts . Also ,the staff are particularly lovely and never put undue pressure on you to buy . Whilst the formulations are a bit more “conventional” ( in terms of ingredients ) than I prefer , I really like buying from this particular branch , unlike the Organic Pharmacy which despite my having bought products there , have never been given as much as free sample .”

“The most helpful assistant in the world. I had a great time stocking up on soaps, shower stuff etc. I shop in L'Occitane regularly mainly in Tunbridge Wells. All the staff are friendly & knowledgeable. The lady at the Canon Street shop is exceptional. Thanks.”

“Staff always helpful.\\nMissed 5 because I had no communication regarding my on line order.\\nIt was due 22 September but not in store.\\nHave had no text or email saying it was in fact in the store . I only knew cause I called them again today.”

“I was always satisfied with the service of this shop. They really respect the customers, especially the Iranian lady named Leila, who always gave me the best advice about buying the items I wanted. She is a very respectable lady, that's why I always go to this salon??”

“we didnt ask her name but she served us around 20:20 today 5th Sept 2023.She was very helpful and didnt throw any rudeness or even make a frown at our requests despite us having lods of request :)Thank you and good luck in you plans :)”

“I visited Nars with my mother and Charlotte gave the best recommendations to us. She was so kind and helped my mother pick the exact shade. My mom isn’t too fond of makeup, but Charlotte comforted her and have such good suggestions that she felt like she was wearing skin that enhanced her looks even further. If you go to Nars, please ask for her. She will help you depending on your make up requirements”

“Now know where to go for my beauty products, girls are lovely here and really experienced in the industry. Helen knows the science behind each product and knew exactly what my skin needed, I’ve already had a boost in my confidence after using the products she recommend and feel much more content with my skin routine!”

“The salesperson who served me today Snezana gave me such a good customer experience. Incredibly professional, knowledgable, helpful, and made a somewhat complicated purchase simple for me today.This was my first experience with Penhaligons, I will be a returning customer.”

“Wow! Lots of things here!Sweet assistant that served me (picking up an order).Great for treats - bit too expensive for me, but beautiful stuff, no less!Go on, treat yourself!”

“Love Aesop! Nice store, nice staff. I don’t know why but this particular shop it’s not my favorite, I think it’s quite tiny and if there are more than 3 customers inside you feel trapped.The one in Holborn at Lamb’s Conduit St is my favorite.”

“I've paid many visits to the Estee Lauder counter here over the last month or so, trying to decide on a foundation shade, and Theresa has been so kind and helpful to me every time. She's so patient with me and my indecisiveness, and my seemingly ever-changing skin tone, and is happy to properly talk with me through the decision-making process every time I visit. I have been so impressed with her service that I had to provide feedback/a review somewhere!”

“Great store at Old Street Station. Not a huge store, but you can buy the essentials and there is still the top brands of cosmetics there. A good all rounder, definitely a good stop if you need a drug store. Friendly and polite staff who are on hand to assist.”

“By far the nicest staff and treatment in London. Usually I get treated like a nuisance in most London Space NK shops, but the manager herself was super attentive at this location. The staff was genuinely sweet and helpful ?”

“Brilliant, friendly customer service befitting an Australian brand. Aesop is the authentic scent of the Australian Bourgeois, and now of the world. Even popping into this little store is a rejuvenating, soul-healing experience. Let this place inspire you to gun for that promotion at work so you can return and fill a shopping trolley with the high quality, natural, Australian-somethinged products here.”

“I was very well looked after by gentlemen called Mayad yesterday. He had some very good recommendations for the gifts I was looking to buy and I felt he really cared about every customer.”

“Fantastic lady on Saturday who helped me at the makeup counter. She is a general store assistant but still knowledgeable about products. A delight to chat with :) Also found me some vegan chocolate on sale price after I had mentioned my allergies. Honestly one of the best staff in boots I’ve ever met! Thanks! :)))”