We had a wonderful customer experience, from the moment we entered Ecco store in Westfield West London. The staff were engaging and we felt valued. Ali served me, he was willing to answer any questions I had and assisted us all through until we left. They offered guarantee that I could come back to the store if I had any... read full comment
October 2023
Today afternoon, I was gonna buy myself shoes on this branch, Westfield White City there was a woman working there, middle age. I ask her man shoes. She’s bringing me woman shoes. When I tell her, this is the woman shoes she was not happy and she was horrible customer service I always buy my shoes on this company there... read full comment
October 2023
Yvonne was very knowledgeable and helpful and most of all friendlyMy shoes fit perfectly