March 2024 by Sally
Lovely service! Thank you
February 2024 by Seanóg Foody
Thomas in women?s is fantastic such an amazing guy.
November 2023 by Faye Z
Horrendous most awful Thai woman acting as a so called ?store manager?, absolutely nothing worse than this poor excuse of a human being
November 2023 by Himani Nayar
I have never ever experienced such disgusting and awful customer service in Harrods in all these years. The Givenchy staff and floor manager made me so upset over a very simple exchange / refund. Never again, it's a shame as we shop in harrods very often. It also puts a question mark on Givenchy and thier training policies. Asian heritage floor manager and European store staff.... had no idea what they were doing between them and kept making up thier own procedures as suited.
July 2023 by M B
My review is more about the brand rather than customer service. I do not recommend Givenchy to anyone. The leather of my bag especially on the handles peeled off immediately (after 3 times of usage). I brought it back with the idea that they will replace the bag with a new one, as this is what most of the bag brands do, instead the handles were stitched off, PAINTED, and stitched back on. Some parts were forgotten so they had to re-send it back to the manufacture, same procedure. The lady at Harrods tried to explain it to me that it happens with time due to wear and tear but what quality is it that this already happened in the first week. I am super disappointed with the way how Givenchy handled the situation.
June 2023 by Trisha
Extremely rude and aggressive Albanian sales associate- long blonde extensions,
March 2023 by Reem
Many options for perfumes!! Nice place to shop and hang out
November 2022 by Lisa Laura Wolff
We had an amazing shopping experience and professional, lovely consultation by ?Sergio?
November 2020 by Seelan Gunaseelan
Great iconic luxury department store
September 2020 by Nm
The most luxurious department store in the world ?PERIOD? !!
February 2020 by ? S
Harrods....
January 2020 by Ahmed Alshammari
Don?t forget to buy mango tea it?s really good
January 2020 by Khalid Almazyad
Louved the all new re arrangement of the place , now became very easy togo around.
January 2019 by Loda
Busy at all seasons. Nice to visit it and spend an hour there
November 2018 by Gabriel Alonso
Great store! A little bit expensive but worthy jaja