I’ve just purchased a pair of boots in this shop. I absolutely love Massimo Dutti and I’ve never had any issues in any other store - but the shop assistants here were so rude and had such a nasty attitude. There were three of them in the shop and I’ve interacted with all three, two females and a male, and they all... read full comment
October 2023
I have been Massimo Dutti customer for more than a decade and I love the style and the fashion they offer. but among all its shops I visited worldwide, Kensington store is the worst I have been to. Customer service is very poor. Dressing room queue is long although some rooms are available, they don’t let you in on time.... read full comment
October 2023
Today, I visited Massimo Dutti at the High Street store, and I must say it was the worst customer service experience I've ever had. The employees appeared unhappy and displayed a rude demeanor. They seemed to lack an understanding of the value of their customers and did not make an effort to appreciate or assist them. This... read full comment
Discover the natural elegance of the fashion collections for women and men at Massimo Dutti. Exclusive capsules featuring comfortable and versatile garments, made with premium fabrics and sophisticated designs that will set your personal and unique style apart. Find a selection of dresses, skirts, blouses, jeans or blazers for women, perfect for any type of look. Mark the difference with suits, shirts, trousers, jumpers or jackets for men that have the perfect balance between fashion and practicality. Complete your outfits, morning to evening, by choosing the latest trends in accessories, shoes and handbags. Iconic and timeless pieces you will want to revisit every season.