I am deeply disappointed by my recent visit to the Ralph Lauren store in Brompton Cross. The customer service was shockingly poor, marked by instances of racism and rude behavior from some staff members. Such behavior not only tarnishes the brand's image but is also unacceptable in any establishment. I expected better from... read full comment
October 2023
Terrible customer service.They were unhelpful and frankly quite rude - from the bald headed store manager to the brown haired young man who attempted to "help" but only succeeded in insulting me.Not sure what is going on here.
October 2023
Attentive & knowledgeable staff. Courteous & professional.Thanks & see you early November :-)
