I was surpriced about the very poor customer service we got. Very slow, un-interested and un-helpful staff at mens shoes department. Nobody really wanted to help, they just stood there doing nothing.Only one shoe pair could be tried on at one time, and only after I myself had to ask, pick-up and return them to the counter.... read full comment
October 2023
I went to change some shoes that I ordered online last week, paid 115£ full price online and I tell the girl who I believe was the manager that there was some blood on one of the shoes and I wanted to change the shoes. She tells me then that the price isn’t 115£ when she had my invoice in her hands she was insisting... read full comment
October 2023
Never have I ever faced such obnoxious and racist staff in london. On asking to speakTo the manager regards a issue I having I was told I was loud and shouldn’t raise my voice whereas I had 3 staff around me to intimidate me incl the manager. The query was a customer who couldn’t connect in their store why solutions... read full comment
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