Mobile Phones & Accessories in Marylebone, Mayfair and Soho, Greater London

“A very well-designed store with instant wow factor when you walk in. The staff are incredibly friendly and helpful and really know the products. Big shout out to Leon and especially Federica on the Genius Bar for helping me out today. Grazie !”

“I bought a phone and a pay as you go card for my vacation in London. Excellent service from Madalena and a gentleman (I am sorry, I have not taken his name). They made the phone working as well as the application desired. Thank you once again!”

“The best cex in London to visit. I had a lot of old pc hardware, and this branch tests a lot of legacy equipment. Also the staff are really good as this is one one flag ship shops for the company. Also one of the branch managers Charlie is really helpful.”

“I had a lovely exchange with a staff member by the name of Maria. She dealt with my queries with the utmost professionalism and proceeded to reduce my contract to a sim only; stating all the relevant information I needed to know, in a clear and understandable way.”

“I had a great experience at Vodafone, and its all thanks to the service provided by Melisa. She was knowledgable about the products, patiently answered all my questions, and helped me find the perfect deal to suit my needs.”

“Staff are great, went to get the new pixel 8 pro and Rami went out of the way to entertain me, give me all the details and was honestly just a right laugh and helped me out especially to ensure that I could claim my free pixel watch 2”

“I visited the Oxford Street Street today regarding a sim card issue I was having. I was assisted by Partha, who spent the best part of an hour working to resolve the problem from every angle without complaint and who literally could not be more helpful. He is an absolute credit to O2. Steve Cook, Proprietor, Timberwindows Hampstead & Highgate”

“Today I went to central London and my phone had ran out of battery and I was alone, I was nervous and panicked and came to the shop in distress (may not seem like a big deal but I have anxiety!) and asked to borrow a charger.. it was a long shot as most shops don’t do that but a kind gentleman who worked there saw that I was panicking and worried and allowed me to use a charging port for free. I would like to thank the staff for being so kind and understanding as I had to call my dad and let him know.”

“Probably the tiniest branch I’ve ever found so far but the staff were very friendly.Although - it’s A LOT closer to Goodge Street Underground Station (a few doors down) than Tottenham Court Road (a moderate walk). ??‍♂️?”

“Thank you, CHI. You are a gentleman!Update: I had a long time to think about my next phone and went with android, and I'm so pleased. Thank you, CHI, for being patient with me. For the advice too. Much appreciated. :-)”

“Great service from Kheira - my phone had completely died and she saw me through transferring my data and choosing/setting up a new phone with attentiveness and care. Even though the process itself did take a while, we had a really nice chat and I felt very looked after :)”

“Never normally leave reviews but the employee's were very nice and helpful and service was perfect. They repaired my fold 3 with no issues and in a quick time. Would definitely recommend this store.”

“I cannot thank Omar and Jamal (sorry if the spelling is incorrect) enough.\\nThe friendly, informative manner in which my upgrade was dealt with was super smooth. Thank you again.”

“Excellent customer service. I recently brought my Samsung Galaxy S7 smartphone to this store to replace a cracked screen. The store provides a same day repair service, with my phone repaired in approx. 4 hours. Pricing is competitive (c. £170) and repair carried out using manufacturer approved parts. I found the staff courteous, helpful and professional. I highly recommend the repair service at this store.”