Absolutely ridiculous what I experienced there today. I didn't even buy something 24 hours ago, an accessory that I wanted to give back because I couldn't use it (never opened). Price about 19 pounds. Then I was told that no exchange was possible. When I asked, why was it said that it is simply not done in the store. And... read full comment
December 2023
Things to note:1. If you sign a contract, you don't get given a copy. I was under the impression it was being emailed to me, but I never received it. According to the store you have to specifically request a hard copy otherwise they don't share it.2. There is no cool-off period if you're sold a contract in store. Rather... read full comment
December 2023
A bunch of scammers. Terrible customer service. A member of their sales team misled me into believing I had been offered the cheapest mobile upgrade plan, and rushed me into signing a contract saying he is working off the clock just to help me. He also insured that there would be a clause that stops me from backing out... read full comment
EE, part of the BT Group, is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services. Our EE shop located on 291a Oxford Street, London offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.
