Terrible customer service!I came to the store to add powered lenses to my sunglasses and the team added additional charges after I paid the bill.When I asked them to justify the additional charge they were not able to explain and started becoming defensive.Then they suggested to contact head office but they didn’t have... read full comment
October 2023
Went into the store on Oxford Street today and the level of customer service rendered left a lot to be desired.I walked in to three members of staff that were so busy chatting, they couldn't acknowledge, let alone offer to assist.A lady came in soon after me and she was acknowledged as soon as she walked in.... I'll leave... read full comment
October 2023
Today is a Saturday and I went shopping in Oxford street with my mum. I was looking to buy a new pair of glasses as my own one had one nosepad fallen off alongside some scratches. Though, I couldn’t as I didn’t arrange an eye test in advance which is completely fine. Then, I asked one of the staffs if they can repair... read full comment
From Vision Express Opticians - London - Oxford Street East
At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Find us on 181-183 Oxford Street or book an appointment online.
