January 2024 by Tilly Bailey
I did really like the gym, changing rooms are really lovely and so is the grid training. Tbh the actual gym floor should have more equipment for how expensive it is (couldn?t believe there isn?t a stairmaster which ispretty standard in pretty much every gym) most staff are lovely except one member of staff who was incredibly rude/short with me when asked help with a machine he visibly sighed. Afterwards I asked for clarity on something and he replied ?Fine I?ll show you AGAIN? in a really condescending and rude tone. Not what you would expect from a ?luxury? gym.
January 2024 by Tom Leacock
This gym works for me ,I love it.Got all I need to keep me fit and also a place to relax.Yes,some adapting needed with low ceilings,and judging by reviews it?s not for everyone,but I put a friendly welcome by staff I know,great location and never ridiculously busy above having every silly gimmick known.It?s got weights,treadmills,steam room,it?s clean,I?m in.Thank you
January 2024 by Abdal Albdair
Downhill since latest refurbishments. The roof is too low that one can?t do a pull up exercise. Bench racks are cheap and unstable with barbell falling occasionally. Emailed the gym on multiple occasions with no response or written feedback.The stretching area is now much smaller. No medicine or Swiss balls. Priority in the gym is generally given to classes. Feels like weightlifters would benefit in joining another gym. However, if you only are looking for classes, then perhaps can consider this branch.
December 2023 by Jennifer C
38 minutes wait to get poached eggs on toast. I was the only customer when I ordered. The poached eg was hard when I asked for it to be runny
December 2023 by Maria
Beautiful new club! Wonderful yoga classes and swimming classes for children. We are really enjoying coming here?
December 2023 by Mon A
Disappointed with the selection of equipment after refurbishment. Missing basic, fundamental equipment such as plyometric boxes, steps, a stretching area, gym balls and no longer has a sled track. Gym was much better equipped before refurbishment and price of membership has gone up with less equipment to offer on the gym floor. Looks nice but not well equipped!
November 2023 by Daniel Tiso?
I was expecting more from it after the refurbishment. The facilities are really nice and modern, and the staff friendly, but the gym is very small and not very well equipped. Even the most basic equipment is missing, and the stretching area is shared with the classes, so not always available. In comparison to other VA centres where I have been, this one is very poor. I guess it's good if you prefer fitness and swimming classes, but definitely not for gym rats.The spa is also very small and there is no relaxation area, only THREE sunbeds right next to the pool.All in all, not worth the money, in my opinion. It looks nice, but doesn't really meet my expectations.
November 2023 by Inspiration Station
Rubbish service after refurb.No soap in showers and cleaner throws a bucket of dirty water in my shower while I am having my shower.With no soap to clean up aftee the incident, I am disgusted.We waited 6 months for the refurb and this is what they have to show for it.Damaged goods
November 2023 by S Nadarajah
I have been a member of this gym for over three years and went through the refurbishment process. It wasn't the most modern facility prior with a lot of changing room lockers, spin bikes and equipments broken BUT what kept the club going was the community feel, the classes, the friendly reception and the airy space. It did make a difference.Once it was under a new management, this club has gone a steep downhill, with a lot of instructors leaving/ falling long term sick apparently and classes not being covered or replaced by a new instructor. Apparently they were hiring.After the refurbishments and reopening in November, the very popular Zumba class has been removed and replaced with multiple forms of pilates classes - it's almost like they are pushing this class onto your face (take it or leave it attitude) with no respect to long standing members. On multiple occasions; even before the closure I have requested for more spin classes, which has systematically been scaled down despite its popularity and I have constantly been promised that they are "hiring new spin instructors" to bring the frequency back to previous levels.This gym used to have five evening spin classes a week on top of the morning and mid-day classes that was convenient to attend for people working 9-5s. Despite multiple requests and promises, no changes have been made and we are now left with two classes for those on standard working hours; one on Wednesday evenings and Saturday mornings. It's shocking for the price I paid before and the price I pay now. What's the purpose of a "luxury" gym when they can't even accommodate to everyone? I don't need GHD straighteners or Molton Brown (filled with toxic Sodium Laureth Sulfate) shower gels!TRX and Hiit have also been removed. Old members should have been made aware of this in advance so they had an option to cancel prior to the closure for refurbs but instead they were keep collecting freeze fees and reduced membership costs during the refurbishments promising us everything will get better. Once they reopened, they said they are "still hiring" new instructors and those classes will come. Wonder how the Zumba class is going to come back when the floor space is now blocked with permanent pilates equipment? Hiring of spin instructors is happening for over a year now, why have you not managed to hire them prior to reopening at the very latest?This business is unethical and lies / makes false promises to keep its members and should be legally sued by old members. Nice team but I feel so disgusted by this club that I don't even want to greet them.The gym floor is also very small which must be very smelly during peek times and reminds me of a £25/ month gym - everything cramped into one space, very sterile and cheap layout. A lot of equipment is gone. It used to be an airy and spacious floor space with a lot of daylight coming in.Nice changing rooms if this adds value to anyone, pool, jacuzzi's pump is also not as strong as it was prior to the refurbs and water is cold. No sauna.If you think to sign up and are a classes oriented person, do not go here. They will mess around with the timetable and will not accommodate you.Plenty of good gyms in the area; with Third Space opening in Wimbledon that will come with a pool, sauna and jacuzzi and over 10-15 spin classes a week accommodating to everyone's busy schedules (these are only the evening classes, add the morning and midday classes and you will reach over 30!!) but above all they are respectful towards members and they understand the people working a 9-5 or those working constant overtime (timetable is designed for busy people) and there is always a spin class or any other class one can attend even in the late evening. They will not mess with the timetable. I have been a member with them a couple of years ago and you will get what you pay for whereas here at Virgin you won't. I have now cancelled my membership but they had the audacity to tell me that I signed up for a 12 month contra
November 2023 by Jamie Gould
I've been after the refurbishment and while it looks cosmetically nice, there appears to be no stretching area, no TRX, no HIIT class which was popular and no sled anymore. Gym floor also feels a bit crowded. A bit disappointing. Staff still friendly and helpful.
November 2023 by DAVID FELLINGHAM
Stopped lunchtime classes no body pump or hit just rows and rows of pilates classes very odd timtable I'm off .I suppose the classes are not that bad you can have a sound bath and have a kip for 2 hours or so a week but wait I would rather got to bed for free see ya
November 2023 by Edward Pincheson
For the money, the gym is incredibly small and not worth the money. The third space opening down the road is similarly priced but triple the sized. Also the pool seems to have lessons devoted to 2 out of the 4 lanes but it?s not listed as that anywhere.
November 2023 by Mike Ernst
Where to begin with this. Lets be very clear, this isn't a "Gym" its a mini leisure center.As expected the weights area is subpar, you have a free weights rack, a few cable machines, and a fairly decent sized cardio area. Spinners, treads and so on, Free weights will go up to 50kg, no enough for any serious rats but enough.i'm not a fan of rotating handles on dumbells, but thats a small ick.An utterly bizarre use of gym space, god forbid this gym area gets marginally busy as you will be waiting for some time to get on a machine. No plate racks anywhere, lack of machines for shoulders, chest. legs. Silver lining is bar area is extensive if you want to train legs, chest.Swimming area is nice, nothing crazy.all in all, its obviously not worth the £100+ a month price tag but you are paying for a gym in Wimbledon with a pool. i've seen similar setups in new build property gyms and private health clubs where the main demo is 50+ years of age.avoid if you want something serious and well stocked with decent equipment i will be cancelling after my month subscription ends.
November 2023 by Deepa Arthur
Just joined this gym and already a bad experience. I booked a reformer class for which I was waitlisted till the morning of the class and then booked in. Unfortunately I was 2 mins late due to trying to find parking - note there is NO parking (not even subsidised parking)for this gym that charges £115 a month for membership. They shut the doors for the reformer class for which I arrived 2 mins late. At 11:17 am, I started to knock on the door (for the 11:15 am class), the teacher decided to ignore me. She finally opened the door when another lady arrived but decided she could do the class because she had only gone away to get grip socks. Whereas I had my grip socks and I was ready but apparently lost my spot in the 2 minutes that I was late.The reception staff ?kindly? decided to drop my ?punishment strike? even though I was actually there for the class. Thanks so much guys, would be great if you paid me back for my wasted parking fees too.
October 2023 by Martin Mitchell
Looks like the reopening date for the Wimbledon club has now been pushed back to October according to the Virgin Active website. The membership section of the website also suggests that the club is being upgraded in terms of multi access so only VA members whose home club is Aldersgate, Bank, Cannon St/Walbrook, Canary Riverside, Chiswick Riverside, Kensington or Mayfair will now have reciprocal access. Look forward to seeing the improvements - once we have an opening date.