I have been using rackspace for a few years. They were very good so I moved all my clients to them but then level of support has gone down so much. Most of their online chat people don't even understand the question. They all give different answers and wrong information too. Ticket system has gone nearly dead. They don't... read full comment
December 2022
This company has seriously deteriorated over the past 10 years. They used to answer their customer service calls within 1 minute and were legendary in support. Now they do not even answer their support calls after waiting 2 hours on the phone line. After waiting 2 hours on their support line, the line just automatically... read full comment
December 2022
It's Saturday 17:15 as I write this review and my last received emails were yesterday 7am. That's over 1.5 days of missing emails and communications.The worst thing? It seems all those emails will not ever arrive meaning I have lost out on potential business as well as hindered my reputation on my customer relations with... read full comment