March 2023 by Richard Christian
I have been using rackspace for a few years. They were very good so I moved all my clients to them but then level of support has gone down so much. Most of their online chat people don't even understand the question. They all give different answers and wrong information too. Ticket system has gone nearly dead. They don't even deal with tickets. I sent about 15 messages and they replied after months. I would move away from this firm now. Very disappointing.Update: they don't even reply to very important issues. Chat support is totally useless. No answer to tickets. Very careless.
December 2022 by Mohsen E
This company has seriously deteriorated over the past 10 years. They used to answer their customer service calls within 1 minute and were legendary in support. Now they do not even answer their support calls after waiting 2 hours on the phone line. After waiting 2 hours on their support line, the line just automatically cuts off. Terrible service. Avoid at all costs. We will be switching away from them.
December 2022 by Jtan Styla
It's Saturday 17:15 as I write this review and my last received emails were yesterday 7am. That's over 1.5 days of missing emails and communications.The worst thing? It seems all those emails will not ever arrive meaning I have lost out on potential business as well as hindered my reputation on my customer relations with my client base.Totally unacceptable from what I thought would be the safety net of a veteran company in servers and security.I have followed Rackspace' guidance on migrating to Office 365 but Microsoft' clunky registration process to become a partner is a longwinded process in which now is blocked by a review which will take 3-5 daysMeaning I can't do anything right now.
November 2022 by Hasan Rizvi
Really good place to work.
October 2020 by Adam Fry
Brilliant school trip, got to see and do a lot of exciting things
October 2020 by Amin Mohammed
Great location and friendly people
October 2019 by Marianne VD
Very interesting professional venue, with a good game hall as well, for during the breaks
October 2019 by Daniel Matei
Really cool and open place for a business and for employees
October 2019 by JG JG
Lovely state of the art office and friendly receptionist
October 2019 by Doo belaki
Best place to work. Ever!
October 2019 by Tanveer Khaliq
Great company and location.
October 2019 by Alexey Kuzmin
Spacious and natural sunlight environment
October 2018 by Ron Vlasveld
Great place to work
October 2018 by Hassan Shodja
Rackspace is a fantastic friendly company
October 2017 by Adrian Kiss
What a great place to work at or just to visit.
