August 2018 by Chris Gander
The restaurant experience was rather mediocre. The place was not busy on this Monday evening and we had to find someone to seat us. Once seated, drink orders were taken. One member of our party had decided on a soft drink but no-one explained that she had to get it herself. We were promised a waitress would come and see to us - some while later when no waitress had appeared we asked what we had to do. ’Oh you want the carvery... just go up to the counter and I’ll get someone to serve you'. A little while later a server appeared behind the counter and began to carve. Mostly the cuts of meat were nice although on this occasion the beef was rather fatty and gristly. When we commented our disappointment to the waitress she replied that the beef had good days and bad days... presumably this occasion was one of the latter. To be fair, the bill was reduced accordingly. Its a shame, with a bit more attention to customer satisfaction (and a better cut of beef) this could have been a great evening. In the end the best bit was being with a group of lovely friends.
August 2018 by Akash Von Luth
We walked in today. Expecting someone to tell us where to seat us. No one came so I asked at the bar. Someone then came to seat us.
Sat down and went to get food st the Carvery station. Waited for 10 minutes for the ‘carver’ to turn up.
In all fairness our waiter was good and attentive.
The problem was 5-6 hours later. Had a bad stomach. My stomach is usually strong so one of the meats must have not been well cooked. Most likely the gammon which looked that way!
My advice is if you have a weak stomach don’t go. The price may be good but can’t trust the food!
Happy eating all!
July 2018 by David Lord
Absolutely appalling service, waited 40 mins for a table which is fair enough without a booking at dinner time. But then waited a further 30 minutes before a waiter even acknowledged our existence and take our order. Another 30 minutes and no sign of the starters or drinks we had ordered, or any enthusiasm whatsoever from waiting staff and we decided to cut our losses and leave.
July 2018 by Jadey Babie
Love Toby's but the fat Carver is terrible. Just chucks thick chunks of meat on your plate and had a bit of an attitude when serving. Also didn't present very well, put me off my food a bit. But generally love Toby Carvery!
June 2018 by Karen Veseli
Friendly staff , good food . Like there approach and caring style . At table and bar as well . Others might like Kent stlye customer starts conversation not host . But I like. Croydon up front style and parking. Compared to Kent they a bit shy limited parking . But more singles to talk to in Kent pub . It more family s and couples in Croydon . Depend on what want .