Apple Store! Fix your retail experience! I knew what I wanted and when I told the “sales” person, he said he couldn’t sell it to me. They had it in stock, but he couldn’t sell it. He could answer questions about the product, and put it on hold for me BUT he couldn’t sell it to me. It was absolutely ridiculous.... read full comment
November 2023
I bought an iPhone 15 Pro online via finance ( Barclays pay monthly) for collection from the Brompton road store. When I opened the phone, the back glass was cracked. As kingston was the nearest store to me, I stopped by today to replace the phone. What followed was nothing short of incompetence of the highest order. Initially... read full comment
October 2023
He said he’s the manager or staff name (Mateen) … my 90 minutes were wasted I had a negative experience with the staff. Their communication and commitment seemed lacking, and the way they talked to me was unpleasant. It would be helpful if they could improve their customer service skills.
