September 2023 by j ef
Incredibly rude pharmacist who provided wrong advice / prescription
April 2023 by Ray Flaherty
Very good delivery service. But one time, one member of staff was unhelpful & refused to recommend an alternative to a prescription item that was not in stock
February 2023 by Philip Jones
We've found this pharmacy to be really helpful. Our son is going through cancer treatment and Day Lewis have been able to source nearly everything he's needed. We now use a different pharmacy as our usual only because Day Lewis are now shut on Saturdays but sometimes have to revert back to them because they have better access to medical supplies. 4 stars, would be 5 if they were still open on Saturdays. Also very conveniently located for Balham Park Surgery.
February 2023 by S Ch
Smelly, with really unfriendly and unhelpful staff. They really don?t want your business.
February 2023 by Maria Lopez
Another bad experience. They are rude!Will not come back
January 2023 by Philip Merewood
Can I just say the Pharmacist on Mondays and all the staff are positively delightful, made me feel quite at ease !
May 2022 by Carlos Mucino
Very unprofessional guy at the front!!! Extremely rude and not manners to talk to costumers... The guy with curly blond hair make feel so embarrassed by asking if I'm paying for my prescription in a very bad way saying that if I'm working I have to pay for it.Definitely will change the chemist.
March 2022 by Tony LYONS
The staff here are polite & very helpful
February 2022 by Phil Chant
I don't know how this place is still in business. I have been calling continuously over two days and they never answer. The staff are always miserable and abrupt, which for a company dealing with people with health issues is just unacceptable. I have been calling to try and authorise someone to pick up my prescription as I cannot get there but they will not answer the phone. Terrible.
January 2022 by Andrew Pritchard
?Petty?
November 2021 by GoldStandard
What a disgrace - new management please ! 2nd experience with pharmacy , first time around I gave them the benefit of the doubt . This pharmacy definitely is not for the community , I booked a flu jab online - got there and no welcome no nothing ! Just ?where?s your face mask? but why not put the in writing when someone books the appointment to bring a face mask ? Anywho that?s another long story .. told them I?m exempt which is true but I don?t have a card had have never been able to access one. I had 2 or 3 options - forced to wear one or either go back home get a mask or buy a mask neither I was prepared to do because from my appointment details all I had to do was show up at the specified time ! So another customer noticed there was being unfair , so she gave me a mask ! Now that I managed to get a mask , guess what ? She wouldn?t jab me ! I was given reasons as to why I was entitled to the flu jab . If I?m lying I challenge anyone from this pharmacy to respond. And you know what as of today 20/10/21 ?boots just gave me the same flu jab for free ! So what?s these crazy people working in this pharmacy saying ? And Amir Adam you need to resign as regional manager you know nothing ! How do you get these jobs ?
September 2021 by B S
These people are liar and chaters they took your money and give you half medicines and then they will ask you to collcet next week when you visit next week they inform you that we have given you all medicine and they keep repeating same word all time. This is also negligince towards patient and leads to very serious condition without medicine. i guess NHS needs to cancelled their trading lience and they all are lias and cheater never visit this pharmacy they will ruin your life by not giving you medicine which you paid for. i wish i could give them a negative rating but no such option.
January 2020 by India Lambie
You would expect a simple message letting you know that your prescription has arrived but no? When you call to chase it up you?re just given a bunch of unnecessary attitude from someone who clearly isn?t happy in her role. Won?t be coming back, I can get my prescriptions from another pharmacy!
January 2020 by Jason Kennedy
My son has not had his medication since last week. The doctor had explained that he had written a three month script. So when he was due for his medication after one month we could go and get the next months. Came to the pharmacy and was told they did not have the medication we were told that they could get it in on Tuesday morning. That is all that was told to us. Come back Tuesday morning (it was Saturday Morning). We come back Tuesday afternoon...the medication is not there. I am told the need the script from the doctor so they can order the medication. I ask why wasn?t I told that when I came here on Saturday? Why was I told they were getting it and to come back on Tuesday? The woman sarcastically says, ?Was it me you spoke to?? She knew she was not there on Saturday and I did not speak to her. I then say I didn?t know anything about the script. When you get the script how long until you can get the medication? The staff won?t answer that. They keep saying over and over ?yiu just to get the script.? Ok...but if I do...how long until you get the medication!!!!!????!!!! The woman then says to me ?Next time, don?t wait until last minute.? I THOUGHT I WAS DOING WHAT I WAS SUPPOSED TO BY DOING EXACTLY WHAT THE DOCTOR A D YOUR PHARMACY TOLD ME TO!!!!!! Got the script. Went to another pharmacy and my son will have his meds tomorrow. We will NEVER go to another Day Lewis again.
August 2019 by Amber Good
Such a lovely little pharmacy. Also attached to Balham Park Surgery so one can see a GP and have the prescription sent straight through electronically and then one can pop across and pick it up!!!!! This fantastic little place also does free deliveries so I donâ??t have to worry about my elderly parents having to carry bag-loads of medicines and lotions!!!!! What I really love about this place is the staff. They are super friendly and there is a real sense of community here. They will request repeat prescriptions for you too!!!!! You can often have a chat whilst waiting for medicine and they have lots of fun things to browse and buy. They also have lots of services too so pop in and ask!!!!!!
