Generally happy with this gym as the machines room it’s super quiet and clean.Unfortunately the Pilates class gets too noisy and chatty and it’s almost impossible to relax.Also, I wish they had more space for Pilates and yoga classes as they get fully booked quite quickly.
November 2023
Terrible customer service and a poor business model.I tried cancelling my membership online and kept getting a message that my account wasn’t recognised, forcing me to cancel over the phone with a member of staff (which apparently they are not supposed to do, but this was never mentioned). I was advised that one final... read full comment
October 2023
Utterly Disappointed - Have been a member of the gym for over a year and really disappointed with how the company has chosen to deal with my partner choosing to end her membership. She called up well over a month ago and accepted that she would be billed for another month until the membership was completely cancelled. Another... read full comment