February 2023 by Dr nannou
I pleased today to see these nice ladies, the manager Bev and Laureen an extremely professional , nice and helpful it was the best bank experience ever in my life
August 2022 by Mike773 U
Absolutely awful and disappointing branch. Hardly open, as they close whenever they feel like and don't stick to advertised hours. Don't come here if you want to pay bagged coins into an account, as they have no coin counting/weighing facility. Told me to go to the Post Office. Have closed a couple of times recently (no isolation restrictions) due to Covid and staffing issues (why not move staff from other branches to cover). Don't come here if you need any account admin tasks completed; first time paperwork was incorrectly completed by cashier. 2nd time attending to change surname and there was no-one who had authority to do so. Instead, asked me to drive to Rochdale!
June 2022 by Parvez Jaffery
Great bank
January 2022 by Mohammed Bilal
Hardly every open. Open and close when they feel like it. Very unprofessional
November 2021 by apal patel
Very good experiencestaff was friendlySolve my problem in very short time..
July 2021 by Mags Blackburn
Really bad experience today tried to send some money for a motor home via Internet banking. Got a text from fraud department. So went into Bury HSBC and was holding on a phone there for 2 hours and 10 minutes then a woman in India answered who was rude and arrogant and interrogated us on why we are spending this money, she had no idea what a motor home was. We were there for over 4 hours and she blocked our sale!!!! We withdrew the cash and walked out.disgusting behaviour to a customer.
July 2021 by Rich C
Very friendly staff and helpful over the phone
November 2020 by Ella Forshaw
Closed earlier than set hours
September 2020 by Birdy
Always helpful I've found!
June 2019 by ro Jan
Very bad service Iâ??ve dealt with them a lot, the manager and someone else called Alex are very rude and stupid
February 2019 by Chris Lomas
Bad service after waiting too long to speak to someone. Actively rude server.
October 2018 by Balaji Mohan
Very friendly staff. They took a lot of time to explain how to use our accounts were very helpful. The bank account service is pretty good. The website and app are great.
May 2016 by Mara Naam
Friday was closed earlier
