Office opening times are much less than they used to be. Some staff are rather abrupt. Customer service??
August 2023
Delivery issues RM's fault. Office closed on Tues. at 4 pm. Package overdue in jeopardy of being returned. No notification of attempted delivery left. Online tracking only source of information! Not pleased. Wasted trip.
August 2023
I have never had a bad experience here until I dealt with one advisor who I shall not name here, but will report to royal mail complaints team. They should not be working here or for Royal Mail. Rude, arrogant, very very lazy, entitled and is a liability for Royal Mail. Clearly he hates his job and I'll help end his misery... read full comment