February 2024 by Ian Baker
Says click & collect on Sat, but it is closed all day. Tuesday closed 13:00-14:00 but not according to the web site!
February 2024 by Cathy Saunders
Always really helpful and friendly, but the hours listed on here are wrong. They close between 1-2 every weekday
February 2024 by Michael Gibbins
Diabolical how they never ever answer the phone!
February 2024 by Louise Boghurst
Never answer the phone
February 2024 by Luke Jarrett
Absolutely useless, have a phone that they don?t even answer!
November 2023 by Jackie Bird
I would like to thank everyone in the boots chemist,,they are the nicest people who go the extra mile to helpI go in and they are so busy, and work so hard for prescription to be done. Beggar wood chemist bootsCongratulations for your excellent customer service careMiss Jacqueline Denise bird
November 2023 by LEONIE HOWSON
There are insufficient staff for the volume of customers. There should be two pharmacists: one preparing prescriptions and one checking them for release. We are having to wait up to 45 minutes, or more, to collect prescriptions we've been messaged are ready for collection. This is unacceptable.
October 2023 by Steph Palmer
Went to collect my 4 month prescription but only got 1 month instead and a 13 A4 page document on what I have been taking for years. I now have to stand in the cold line outside the shop again within the space of a month. Bloody ridiculous. My prescription box has been opened by the pharmacy for some reason as well to remove my pills that didn't need removing in the first place. Not to mention the staff won't answer the phone. I have called them many times today.
October 2023 by Jess Clark
They need to advertise their lunch closing hours online. Complete waste of a journey going on my lunch break. I get they need a break, but please advertise it!
October 2023 by Caroline Macintosh
I have been to the pharmacy twice today and am yet to be able to pick up my prescription. In their defence, the first time was an error on the GP's part so the pharmacy hadn't actually received it. Fair enough. However, the second time I went, it took them a ridiculous amount of time and a multitude of questions to be able to even find my prescription, even after being given a specific barcode for my prescription. I was then told that while they had finally found my prescribed medicine, they couldn't actually dispense it as the pharmacist was in a training meeting. All the while, there's a massive queue in the pharmacy so nobody can get any kind of medication that needs signing off by the pharmacist. Absolutely ridiculous and the exact reason I usually order my medications online but unfortunately this one was a high priority one that needs picking up somewhat urgently.
October 2023 by Nick Hants
Collected prescription, given half the amount due. They said it was the doctors fault. Fine, I asked for a refund but it was refused. Won?t be going back here again.
October 2023 by Deborah Harsant
Been to pick up a script today 22nd Sept. Not been done and won't be done until after 3pm. OK but the script got to them on the 13th .....9 days ago and still not done. Worst chemist ever!
October 2023 by Hannah Farr
Chemist is closed between 1-3 daily for the foreseeable. Just in case you need something urgently
October 2023 by Julie Rogers
Never answer the phone.
August 2023 by Matthew O'Dwyer
Standards have really dropped here in recent times. These days whenever I go in there always seem to be about 4 or 5 people working at the back but they seem to spend their time gossiping rather than serving customers as often times you turn up and people are queueing out of the door! In the past you only ever had the pharmacist and one assistant and it was so much more efficient. They send you notifications via text that your prescription is ready for collection but you turn up and they tell you to come back as they haven't actually got it ready.
