September 2021 by C M
Lovely shop , excellent customer service from friendly staff .Kindly ordered a bag for me which wasn't in stock , thanks so much .
September 2021 by Charlotte Amies
We came to whitstable on the weekend as never had been before. We visited the joules store and had the best customer service from Rachel, nothing was too much trouble running back and forth to gets different t-shirts for my fussy partner! Even took the time to order a particular one to our home address as they didn?t have any in stock in his size. So nice to have such brilliant customer service, as not many places take the time to help you?
October 2020 by Anita Back
I am a fan of Joules, but usually shop online due to physical disabilities. My husband helped me into this branch for the first time today. The shop is very well-stocked, easy to shop in, and the two ladies working were absolutely charming. Both were pleasant, friendly and extremely helpful, even checking 'backstage ' for something which I asked about. They told us about their charity competition and invited us to their fundraising evening. I hope that it's very successful, they deserve it. Joules products are expensive, especially for my budget, but they are very good quality. My four year old raincoat has been washed at least 20 times and is still looking as good as new. A very enjoyable shopping experience, even my husband liked it, and he detests shopping! Five stars Joules Whitstable, can't wait to come back with birthday money!!
May 2018 by Michaella Hayes
Great shop and great clothing
