Absolutely shocking service we went in there to pre order a phone, and was told it would take two and a half hours to be seen which it did.Then today we had a message to say it was ready to be picked up so we called to make sure we wouldn’t have the same sort of wait which they told us we wouldn’t. When we got there... read full comment
November 2023
What is the point in having a store when you can’t see someone when you go in. I went in on a weekend to be told they wouldn’t be able to see me and to come in during the week - which I did, only to then be told I won’t be able to see anyone for 2hrs. The staff weren’t even with any customers which was confusing... read full comment
October 2023
Went in for a replacement sim, no fault of mine, I was told the previous day I could ‘pop in n pick it up, it will be ready’ to be told when I arrived I needed to wait in a queue for 1 hour or so and I was second in said queue. Only 1 assistant in the store, who, when it was my turn, went on to serve somebody else.... read full comment
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