Visited store with an issue with a hand me down iPhone pairing of Apple Watch, I think his name was Brian ?Paired it up with no problems and also sorted a couple of other issues for me,Can’t fault the guy, really new his apple products, and how to sort out faults,Thank you ?Excellent customer service
December 2023
Great advice, they could have flogged me the expensice products , but they assessed my needs and I am so happy with my mac book pro!
December 2023
Terrible customer service. Staff come across as arrogant and all knowing. Really wound me up. Not really wanting to help claiming a broken charging point is not a technical fault and very smarmy about it. Then want to charge 600 for “fixing” it. The phone is 7 wekes old. Avoid at all costs.
From iStore Hereford - Apple Authorised Service Provider
iStore is dedicated to all things Apple. As an Apple Premium Reseller and Apple Premium Service Provider we deliver a fantastic level of service and Apple knowledge to our customers. We have the latest in the iPhone, iPad and Mac range as well as great accessories. iStore can also repair your devices and provide personal training to help you get the most out of your Apple products.