Horrible. Tried phoning. Hung up after being on hold 27 minutes. When you withdraw money it takes other banks no more than 2 hours. RCI Bank takes an additional business day. Horrible horrible bank
August 2023
Took out a 3-year savings bond - straightforward application process. I was uncertain about one detail of the T&Cs, which a quick (7 minutes from dialling to end) 'phone call cleared up. Polite, reassuring, and informative telephone staff. Exactly how this should be done!
August 2023
After being initially tempted by RCIs fantastic rates I had a moments doubts with the bad reviews from last year. My experience withRCI has been excellent in every way possible. I see that the RCI replied to all the negative comments with an understandable explanation. Out of interest I looked at how the Nat West scored... read full comment
