After trying their suggestion and finding that it didn't work, I contacted them again. This time, I was told that they couldn't help me and that I would need to speak to a different department. They transferred me, but I was disconnected before I could even explain my issue.
June 2023
I recently had an extremely frustrating experience with footlocker and their customer service team. Despite multiple attempts to resolve my issue, I was met with nothing but unhelpful and indifferent responess
June 2023
The first time I contacted them, I was put on hold for over 30 minutes before finally speaking to a representative who seemed disinterested in my problem. They gave me vague and unhelpful advice that didn't solve anything.