9AM - 4:30PM
258 High Street9:30AM - 3PM
227-229 High St“Greeted by a helpful lady on arrival.Our query was delt with by a delightful lady who took us into a cubicle for privacy where she explained things to us in detail and also made us aware of other Santander products.(Upgrading to a new phone can be a little tricky when it comes to online banking.)However, Santander security is excellent even though inconvenient at times.”
9:30AM - 4:30PM
148 High Street“My husband passed away last November suddenly.i have not been myself.i just wanted to say thankyou to trudy and Lisa for being so patient and supportive and caring .thankyou”
Open 24 hours
387 Maidstone Road9:30AM - 4:30PM
231 High Street“I went there today because of suspected fraud and got not only this done but many other things I wanted to do for ages. I received an absolutely fabulous service from Janine. She has been the kindest the most professional and helpful, despite the fact that I came with many different problems. Did not send me away to the website like some other people do but helped me there and then immediately. I am so grateful! This is a model customer service as it used to be, before the horrible telephone banking. Please do not close the Chatham branch!”
9AM - 3:30PM
142-146 High Street“Always good same as Gillingham but they have now shut Gillingham trying to get everyone to use cards and not cash so the banks can make even more money out of us all everyone needs to use cash go to the banks draw some cash out used cash not cards”
6AM - 10PM
188 Maidstone Rd“Very friendly staff and toilets are always available and clean. My only complaint is that sometimes the coffee is not available as it’s on a cleaning cycle. Come on BP head office they should have 2 coffee machines by now.. other sites do!!”
“Excellent Customer Service from Sue in Customer Service. I had left a 3 pack of kitchen towels at the self service checkout after having paid for them. Four days later I contacted Customer Service to ask if they had been found. I was told that they had and as I still had the receipt, I could collect them from customer services. Such an easy resolve.Thank you Sue”
9:30AM - 3PM
263“Love this branch. The staff are always smiley, friendly and helpful. Yea, sometimes the queues are longer than you’d hope, but there are staff milling about to see if they can help rather than the counter staff”
Open 24 hours
Dock Road“I had to queue to get in, which is to be expected in these crazy times. The way the queue was managed was fantastic. No one was able to cut in, thus preventing people from getting cross. The staff mamaging the queue were firm, but polite and friendly. I really appreciated being given a designated pump to fill up at so it didn't turn into a free for all. The lady who served me in the shop was friendly and chatty. Well done to all the staff for turning an experience I was dreading into something well organised and easy.”
6AM - 10PM
76AM - 10PM
214 Luton Road
“They are all extremely helpful, I will not bank with anyone else! My local branch Chatham, Ruben and Eugenia are always so helpful! Couldn’t do more for anyone! They work around problems and are problem solvers, 10/10”