December 2022 by B A
Dont give refunds for faulty items purchased under 24 hours returning with a receipt. Won't return my £150 the manager or argos named Charles and manger of sainsbury alongside 2 staff members of sainsbury just there to record me with there chest audio and video cameras all denying a refund, bad attitude staff, bad policies, rude and ignorant. Extremely intimidating and threatening experience of sainsbury and argos behaviour who made clear several times they are partners and have authority to make decisons for argos staff. I now have a tablet not working and my £150 taken by Argos with sainsbury support to take my money with intimidating behavior I was ganged up on by 4 staff members including security just because I wanted to return a faulty item, the box was open so it wouldnt be refunded. Apparently I'm supposed to guess the item is faulty through a sealed box. I left without my Money and no present for my sons 10th birthday. Disgusting behaviour of argos and sainsbury won't be returning to either companies again.
March 2022 by Kay Bb
Very poor customer service and staff are not trained properly and management don't know what there talking about. Couldn't do a simple refund without receipt but I had proof of purchase on my bank statement. The staff told me the manager to go tunbridge wells because they can't do the refund so I went all the way to tunbridge wells branch which there was very nice staff that knew what the HELL they was doing!!!!!!! Bad management and staff from Tonbridge go and get trained properly!!!!!
March 2022 by Shawn
Fast and efficient service. Paid for my order online and collected it within a few seconds of confirming my fast track order number.
October 2020 by Dave Rivers
Nice addition to Sainsbury. Staff good. Always been a good visit.
July 2019 by Richard Branson
for peasants
January 2019 by Friederike STenning
Parking costs and the staff were rather slow to find my items. Several staff just standing and chatting. Not the best customer service - but they were young and will learn, maybe..
January 2019 by Jonathan M.
Good experiences - only reason I've marked it as four stars is due to out of stock items on a few visits.
August 2018 by Angus Cook
Swift service,
August 2018 by Claudia Adomah
I can almost get everything I need from there and the timing is awesome
June 2018 by Jonathan Marriott
Good experiences - only reason I've marked it as four stars is due to out of stock items on a few visits.
May 2018 by Aaron Russell
Very helpful staff
