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“Wow great staff Roger and Sue 5Months ago Sue helped me down load the NATWEST APP ThankyouI have Mobility issues but she was great and patience,In the past Roger has helped with my account,Keep it up and Thankyou so much.”
“Andrea is very helpful and took a lot of time out to offer the best knowledgeable service. I am Autistic and Andrea took the time out to explain things to my level of understanding without a problem. Overall Andrea was pleasant, friendly, polite, a laugh and very helpful. A big thumbs up from me. Cheers Andrea!”
“It's a very good bank, but quick Q why the the staff member outside the asking me to open my Natwest App and taking my phone of me and checking my bank account???!!! The bank need to check that.Many thanksAdel”
9:30AM - 3PM
32-34 King William St
Banks
“Very happy with the service I received over the phone by a staff member named Maria. She was attentive and did her best to sort the situation as much as she could without making us feel as though we were a burden. I am sure that she is like this with all her customers. A very nice helpful and friendly staff member. Despite the situation she made us feel at ease in ensuring that she is doing her best to get it resolved which in itself was a great help. She was professional in the way she handled everything and asked her advisors for help when necessary which meant we were getting the correct information. Very good customer service!!”
“I forgot my PIN number, couldn't access my Internet banking and smartphone was playing up.Georgia did a speedy job of ordering a new PIN, checking my balance for me AND with 'smiley eyes'. Thank you Alison for working at the entrance.The place brought back good memories of my late father who would deposit his wages there, working at the Imperial Cotton Mill in the 70's.Short staff yet everyone is on their toes helping get things back to normal.”
9:30AM - 4:30PM
60 Church St
Banks
“Went through during the week and was greeted by Anisha who was very helpful and assisted me in making an appointment to open a bank account.On my visit to open the account was greeted by Ian who was absolutely fantastic, he assisted my wife and I in opening an account and gave us a rundown of everything else, all went seamless and he was quick and efficient, he answered all our questions and even assisted us in a savings account and global account. He was fantastic and overall experience with HSBC was great.”
9:30AM - 3PM
8/14 Darwen St
Banks
“I can't thank Anne Marie & David at the Blackburn branch enough for sorting out an issue with an account for me today.It was dealt with very efficiently & quickly & they're both a credit to Barclays! Many thanks again.Mark”
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“Thank you so much for my payment of 100 I been with you 13 years and always helpful and happy to do what ever it takes times have been hard a the 100 help out a lot thank yu xx”