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Closed
187 Station Rd
Banks
“Outstanding customer service. Travelled an hour and missed the opening by 5 minutes. As I walked from the building the gentleman opened the door and asked if I wanted to come in as they would reopen for me. You simply don’t get this level of customer care anymore. Very impressive.”
“4 members of our family have accounts here. We always receive an excellent, friendly and efficient service. Today we were helped by Sara who was cheerful and very efficient. Many thanks”
“yearsterday child‘’s dad been bank pay the we are 3 perole living rent house fee ,child's dad bank , because our living small Town barclay Close, bank staff Service good and friendly”
“This particular branch has pleasant and efficient staff, but the Nationwide as a building society is no better than all the others and their tv adverts annoy me intensely”
“I went in to virgin money preston I had a problem about my mums late account n Richard was very helpful for me he helped me sort out my problem and was so helpful with me one happy customer”
Closed
96 Fishergate
Banks
“Frazer and mo helped myself and my partner set up an account. No pressure was placed on us. I've dealt with Frazer for years and he ls very informative and goes above and beyond to help”
“I always find the staff really helpful whenever I call. Co Op bank has excellent customer service compared to others I have used in the past. It's also great speaking to staff based in the UK when I call. Many companies in the UK use contact centres abroad and I struggle to understand their accent, I find this frustrating. Great to see Co Op providing jobs in the UK! I would recommend Co Op bank to friends and family.”
Closed
49A Fishergate
Banks
“Good customer "care", however lack of understanding of basic services by staff is something I encounter frequently here unfortunately. I have issues that they haven't been able to resolve 14 months later despite of continued referral from a staff to another.”
Closed
111 Fishergate
Banks
Closed
94 Fishergate
Banks
Closed
35 Fishergate
Banks
“I spoke in the bank to a guy called Jacob about a issue that I've been trying to sort out for 2 months regarding a substantial amount of money. The guys on the app chat said they sorted it after multiple messages and I waited 24 working day I rung to be told they app guys didn't do anything after multiple conversations to be told I'm sorry ill sort it but it'll be another 24 working day. I wait, ring. Get hung up on when I'm being polite, transferred back to the start with the options. I go to the bank direct, I spoke with Jacob, after realizing how complex my issue was took me to a booth. Spent genuine time to take care of the issue and showed he was on it. Within 3 days I had my money back plus compensation for the stress so thank you for resolving my issue and going above and beyond to help. Put my faith back in Natwest!”
Closed
102 Fishergate
Banks
Open 24 hours
16-17 Fox St
Banks
11AM - 5PM
Flintoff Way
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“On a main thoroughfare with no dedicated parking but roadside places available. Small compact building with a few till windows to serve you. Staff friendly and welcoming.”