Post Offices in Blackburn, Lancashire

“I went here for a fast track passport application in 2022. They have a photography booth so you don't need a separate photo. I had my new passport back within a week. I'd definitely recommend this branch. The photo booth in the Blackburn Town Centre branch was broken, which is why I ended up here. But why pay for parking in Blackburn Town Centre when you can park here for free?”

“The bald guy is a proper grafter and works consistently. He has a wide range of products in store so can easily cater for any needs. He has the the biggest variety in bum shaving equipment. Make sure you pop down immediately.”

“EDIT: I am changing my rating and review to 4* as I think my complaint was handled really well and in a professional manner. Unfortunately, the return address is my place of work which is in a different town so for convenience and to save time, I will have to use the nearest post office there to post the item again. However, I really appreciate the kind gesture and wouldn't want to cause unnecessary harm to a family-run business. Thank you for reading and responding to my review and for dealing with the issue in the best way possible, it shows that good customer service does matter to you. I will definitely consider using your branch again in future ?Original review: The young girl behind the counter posted my parcel to the return address instead even though it clearly stated "return address" and the actual delivery address was also written clearly on the parcel in big writing so I'm not sure how she missed it. Contacted Royal Mail customer service and they couldn't do anything about it. It could be a one-off situation but to be on the safe side, I won't be using this branch again.”

“Needed an important document sending out. Walked in to little hardwood post office and was greeted by yasin, a very friendly and charming young man. I was unsure of which service i required as they offer many. Was advised to go for next day guarenteed and signed for which was pricey but was told it was the only way to get my document to the recipient in the midst of strikes and so close to christmas. A nice and clean post office.”

“Most helpful post office I have ever visited and the excellent service saved me a trip into a town centre to the nearest bank which would have been an extra drive and parking charges. Thank you!”

“Been using this Post Office for years and especially during lockdown sending lots of parcels, paying council tax etc. Excellent service from both ladies. Very professional. Friendly and helpful. Sometimes they were the only people I’d see during lockdown and they had a chat when it was quiet. My mother is 76 and also finds them very helpful and polite. I think customers who find fault need to realise they are doing their best during difficult times and stop moaning. Some people have nothing better to do. Excellent Post Office and staff. Thanks.”

“Very helpful staff. I have been sending our parcels from this post office for several years. I've never had problems with them. These guys are very helpful and kind and Jackie has always been super helpful❤️. I don't understand why there are so many negative comments. They only scan the packages, they are not responsible for the speed at which the packages arrive, this is beyond their control. I want to thank everyone who works there for the wonderful work you do.?”

“Appreciate having this post office nearby. Whenever I have used I have got all my jobs ticked off quite quickly and with ease. Transactions have been processed at speed if there has been a queue. Never had any problems.”

“Mr husband wanted to renew his driving licence but had a question because his licence runs out in April but he is 70 in August. The first person we spoke to was really dismissive and said she couldn't help at all and said just to renew it for 4 months then would have to do it again and pay again. We don't do over 70s was her was her attitude.We then were helped by Asma who was absolutely fabulous she went out of her way to help and it is now sorted.Thank you Asma if only all post office staff were like you. Very helpful.”

“Attended Saturday just gone, near enough closing time, to collect an important medical package for an ailing family member. The customer service that was received was truly 'beyond the call of duty'. I was truly impressed and indebted with the quality of service that was received from Arif and Sarah, and Mr Finch. Keep up the good work and carry on providing the same service with a smile.”