Best service and staff very friendly and helpful first time iam using asa customer
April 2023
Lovely customer service, I walked in with the intent to close my accounts and change providers but Fiona Tee Boon was so lovely, which is rare to get from a bank now a days, I decided to stay! Customer service is brilliant! Santander need to take a few lessons from you guys because I actually felt like I was being treated... read full comment
September 2021
I find it shocking that the branch still doesn't open on a saturday i want get my savings book made up and have to come in on a day off. Other building societies are open on a saturday and things are getting back to normal now.
From Yorkshire Building Society
When visiting a YBS branch please make sure there’s enough space to allow two metres between you and any other person; this may mean waiting outside until other customers leave. We also ask that you wear a face covering to help us keep our customers and colleagues safe.