November 2023 by Leighanne Redman
Incredibly rude staff, who backtrack when they're in the wrong. Also extremely condescending. Was thinking of switching to Vodafone for a new phone contract, but I'll never use them after the experience I had.
June 2023 by Raj
Went to the Vodafone Loughborough store to sort a problem out with my phone and was served by Bhav the store manager and he was very helpful. Managed to get a better Sim Only deal then what I had before. Very professional and easy to deal with and will be visiting back when broadband ends with my current provider so I can switch to Vodafone as they have better price then what I pay now.
June 2023 by joel afolabi
The service I received from this location was extremely poor. The service manager is the worst service personnel I have ever encountered in my whole life. He's very rude, arrogant and highly unprofessional. I had an issue with excess charges, he complicated it further with his unruly behaviour. He has this terrible idea that he is doing the customer a favour by simply doing what he was hired to do. He is grossly incompetent and lacks empathy.
June 2023 by maria ribeiro
Great service from Bhav in the vodsfone Loughborough store
February 2023 by Carol
Super helpful staff. Zee was really helpful and very patient as he help troubleshoot the porting of my Ukrainian guest?s old telephone number from Vodafone to Voxi. Really great to deal with such a genuine snd helpful person. Thank you so much!!
August 2022 by Margaret
I was at the store with my husband and our Son. Doubting if i should buy a phone with Vodafone or another operator suddenly Cristian came to us talked with my husband and showed us different phones and options in which my husband finally bought iPhone 13 max and subscribed à plan for me as a birthday present. It was wonderful day on my life.I appreciate the customer service that Cristian rendered(time &explanation)Big thanks
August 2022 by Susan Underwood
Bhav was very good at helping us find the best deal. Really appreciated his help. Thank you
August 2022 by Landie Diederiks
Exceptional service from Christian. He managed to solve all my problems with the he the greatest efficiency and patience.
August 2022 by Katie Campsall
Great service today at Vodaphone. Really great advice from Bhav who was extremely helpful!
August 2022 by Lauren-Mary De Rijk
Cristian is lovely! Brilliant service and very helpful.
July 2022 by Selime Smith
Today I had a great service in Vodafone , BHAV was very helpful. Thank you find me a great deal ?
July 2022 by Janet Mccaughan
Bhav went out of his way to sort out my needs for a phone and made sure I was OK with everything before I left the store, I will not hesitate to return to loughborough store
June 2022 by Ashley Singh
Super friendly, was assisted to immediately,
March 2022 by Rosa Machado
The best experience ever in phone shopping. The employee was the best I have, very friendly, helpful and professional.
March 2022 by azizi mini
Worst Network ever never again Can't wait for my contract to finished went to store few times they said nothing wrong !!! I can't even on a page