May 2023 by Alistair Todd
Rude, impatient, unhelpful, and incapable of listening
December 2022 by Karen Dobb
Terrible service. 30 min wait in a queue to get told you need to see someone else at the back of the bank, then to wait another 25 minutes to get a photo copy of your marriage certificate to then get told oh we have just changed your savings account not your main bank account , you can fill this form out and bring it back to us absolute waste of time I?m thinking of changing my business bank and going somewhere else as customers service is everything!
March 2022 by Jane Bruce
You cannot get in contact with them easily ? well at all , dreadful customer service I e migrated to First Direct
February 2022 by amber doberman
Been there now 3 times during regular banking hours and it's shut. No mention of it when checking Virgin Money branch opening times .
October 2021 by Terry Whitnall
My sister and I used the Harrogate branch on Thursday 14th October. I really appreciated the staffs quick attention and the ease with which they sorted out our queries .Excellent service. Thanks Jane Warrener
October 2021 by Lee Davis
Saw Sarah the Branch Manager today who was fantastic. Extremely helpful and even set up the app for me. First class. Thanks Sarah.
July 2021 by Claret Anbaloo
If I could score zero I would - my company suffered a fraudulent transaction on July 24, 2019 - Yorkshire Bank have yet to make one call to us and have done NOTHING to help us resolve the case and recover the funds. Appalling service - they just don't care. AVOID!!
September 2020 by Deborah Phillips
So grateful to have changed to Yorkshire Bank. Jemma at the Harrogate branch has been absolutely amazing. She's a great asset to the bank. Her expertise and service is why I'm here...
September 2020 by Pauline Nicholls
Been with Yorkshire Bank about 35 years. They have always worked to my advantage and helped me whatever the situation. Can't recommend highly enough.
September 2019 by Charlotte Levant
Had an appointment with Gemma at the Harrogate branch and she was so helpful and informative
July 2019 by Steven Holohan
Excellent service @ this financial institution this mornin & they have restored my belief in bankers in Harrogate. Well done!! Other banks should take note!! 5/5 Especially Gemma!
May 2018 by Louis Smith
Amazing
August 2017 by Ruslan Gusseinov
Nice service, my advisor was Louise, she is very polite and kind. :)
