Apparently, the collection times are incorrect on the website as nobody at the Royal Mail knows how to change it. True story.The Royal Mail is doomed to fail if they do not learn to service the customer.
August 2023
Service is frustrating. Staff on the offices are rude . If i had choice i would never use their services
May 2023
Worst opening times I've ever seen for a company.You would think it was a small post office counter in a sleepy village in the middle of nowhere, not a main delivery centre for York.Only 2 hours each morning during the week and 4 hours on a Saturday.Sort it out Royal Mail this service is a disgrace.