“Background I've been traveling back and forth from Scotland to Ripon whist recovering myself from spinal surgery and looking after my poorly mother I travelled to Ripon yesterday to collect my pre-ordered prescriptions. I'd requested them the week before. I got there before 12pm and begged to be allowed to queue for them as an assistant was stopping people queueing I explained my circumstance and she let me queue . Finally served at counter, my prescription was not ready at all and they wouldn't do despite my explaining I only came to get this then am health care appointment in Harrogate at 1pm then home to Scotland for my mum no budge from them I was given my NHS number and told to try elsewhere so went to knaresborough after my 1pm appointment. I spoke with a young man at pharmacy area who had manager on his badge I was so upset I didn't see his name and I'm sorry for that but this young man was an angel. He went over and above to make sure I got my medication even though it wasn't in stock, he sent out for it and after a short wait of 45 mins I had my meds and could be on my way. That was absolutely over and above and I can't thank him more. I think I was at the point of absolute despair and couldn't think straight. So thank you to that fella and his kindness. It meant so much to a distressed old woman.”
Electronics
“Background I've been traveling back and forth from Scotland to Ripon whist recovering myself from spinal surgery and looking after my poorly mother I travelled to Ripon yesterday to collect my pre-ordered prescriptions. I'd requested them the week before. I got there before 12pm and begged to be allowed to queue for them as an assistant was stopping people queueing I explained my circumstance and she let me queue . Finally served at counter, my prescription was not ready at all and they wouldn't do despite my explaining I only came to get this then am health care appointment in Harrogate at 1pm then home to Scotland for my mum no budge from them I was given my NHS number and told to try elsewhere so went to knaresborough after my 1pm appointment. I spoke with a young man at pharmacy area who had manager on his badge I was so upset I didn't see his name and I'm sorry for that but this young man was an angel. He went over and above to make sure I got my medication even though it wasn't in stock, he sent out for it and after a short wait of 45 mins I had my meds and could be on my way. That was absolutely over and above and I can't thank him more. I think I was at the point of absolute despair and couldn't think straight. So thank you to that fella and his kindness. It meant so much to a distressed old woman.”