March 2024 by B H
We had a fantastic stay! The room was lovely and the team were amazing! We had a great breakfast each morning with a fantastic service each day. We would highly recommend the Kestrel!
March 2024 by Rachael Gillon
Great staff, great food, great location, lovely comfortable roomRooms: Lovely comfortable roomFood & drinks: Food was lovely and great selection of both food and drinks
March 2024 by Chris Overend
We used the Kestrel 2 1/2,years ago for my late Mothers Funeral Tea and couldn?t fault service or food. Sadly having lost my brother we needed a second event and remembering the Kestrel I went to the website, tried to use the on line booking process but a party of ten needs special management intervention. So I booked anyway, got an email to recognise booking attempt and waited for confirmation, which didn?t come. So, emailed again asking for confirmation, no response. So rang The contact numbers only to access a call management process which is frankly useless. And produced no response. So arrived early and went in to the bar to find a fairly disappointing response from behind the bar and after a small exchange with other staff produced a booking. Went away and came back later for our table.same member of staff at the bar, in an hour had forgotten our booking and do it didn?t bode well. Service at the bar was chronically slow with no acknowledgement of those waiting. Table service from Sam was exemplary, food was , I have to say not bad at all but let down by little things, paper sauce pots ( a personal thing I hate) and chipped crockery. If there was a manager on duty they were not visible. Compared with our first visit this was disappointing ??.Nearby activities: Proximity to Harrogate Crematorium makes it perfect venue for meet ups and Funeral receptionsFood & drinks: Food was most acceptable but let down by small details which with only a little scrutiny would not have left the kitchen. Most excellent out of pint of Black Sheep?..Noteworthy details: Cannot contact anyone by telephone and online booking faulty. Messages and emails not responded to.
March 2024 by Irena Matlin
We had a lovely stay from every point of view. The lady serving breakfast was particularly nice and attentive. Choice at breakfast was very good (particularly nice bacon). The room was spacious and quiet (as requested).Food & drinks: Great choice and good breakfast.
March 2024 by Mick Sullivan
Staff very friendly, nice relaxed atmosphere to have a very good evening meal and a few drinks with
February 2024 by Angela Bird
Excellent room, food and
February 2024 by Matt Knowles
Superb food and service! We had the Hunters Chicken Schnitzel and Lamb Duo. Highly recommend both!
February 2024 by Hazel Smith
Wait for keys collection on arrival was a while but understandable as busy for Valentine's Day and the gentleman that dealt with us, took payment, offered to take bags & showed us up to the room. We had already checked in online which he had acknowledged so had requested early breakfast on there but he showed us where it would be served, told us it was available from 7am which would be suitable and went on to help with evening plans for food/access to property after closing etc.We were staying with another couple who had already checked in so we confirmed to meet for breakfast at 7, finish our packing and leave by 815 for a short journey to a local event; the reason for our stay. We didn't sleep much as although beds were comfy the walls are thin and floorboards creaked at every step. Again the character of the property made this acceptable and we tried to limit movement to allow everyone to get rest but set an alarm early. Turned out our neighbours were attending the same event. The room facilities were clean and ideal for our stay. We went down for breakfast slightly before 7. There was a table laid with glasses, cups, hot water and people in no uniform and without badges moved around the area but did not greet or give direction and there were no notices regarding breakfast. We helped ourselves to drinks as did our family and the neighbouring parties and sat down. One guest eventually stopped the man who we thought worked there to ask if we could order, about 715. He came and took orders from them (3 parties of 2, then us - we had arrived first) and went away. No food arrived until around 740 to be served to some of their group. He came out to my partner and I and said for the eggs royale and Benedict we had each ordered they didn't have enough sauce to do both so we had to change our orders. We edited it to poached on toast, were served last and didn't get anything until after the other party of 6 AND our family had left the dining area. When food came out, after 8am he brought a yoghurt and fruit for me, on a hot plate (for a cold dish), which I hadn't ordered. As I gave back saying this he argued with me. I pointed out that we had waited a long time, just wanted to eat early and get on our way as I had requested at check-in but he said the message didn't get through, he wasn't kitchen trained but was helping there and didn't know there would be this many people - without apology. Food was well presented but not a high standard. There was a hair on my plate. Most people left half plates.At check out, no one around, a member of staff came in to building from car park and went behind the desk in her coat, picked up a key left on the top so I just asked, as I had paid, could I just leave the key & she nodded. No interaction or awareness.Overall unhappy as arrived later than arranged at event, far less prepared than planned and stressed as well as hungry.
February 2024 by Martin Miller
Better than
February 2024 by Alison Priest
The hotel was lovely and warm with a welcoming feel. All the Staff were friendly as well. The breakfast was excellent value, with excellent
February 2024 by Mark Shaw
Really nice staff and lovely room with period features. Convenient location for Harrogate or Knaresborough. Would definitely visit again.
February 2024 by Mick chadwick
Our room was very clean & decorated to a high standard. The bed was firm which is just how we like, coffee & biscuits on the table for that morning cuppa. Couldn't ask for more, next time we will try the food after hearing good things in the bar.
February 2024 by Ashley Drowley-Wylde
We have just been for lunch, although the staff seemed lovely not could be said for the food,Starters came 25 mins apart the sticky chicken did taste nice but cold, mushroom starter bland, we ordered sea bass, it wasn't seasoned soggy mash and again temperature wasn't great broccoli boiled to within a inch of its life. 79 pound for a bland forgettable meal such a shame because location and pub itself it's lovely, would return for a drink only.
January 2024 by Brian Watts
Overnight stay. Comfortable room. Nice welcome. Decent breakfast.
January 2024 by Janet Olivier
I thought the pub and dining areas were nicely decorated and lit for the festive season. The food was good. The chef presented the food well...could just improve on getting the steak rare, medium and well done correct . Ours were a bit undercooked however that was rectified. The room was well lit and nicely decorated on suite. The heating was comfortable. Everything needed was in the room to make it comfortable. Bed was comfortable. Only issues we had was a bad smell from the bathroom like damp. Also the room beams , headboard we're very dusty and both my partner and I have ended up unwell with chest problems. We could have said something but we didn't realise how much it affected us until the last day. Otherwise we were very happy with the staff who were friendly and courteous. They also were very helpful about nearby attractions etc
