9AM - 4PM
22-28 Market Pl“Background I've been traveling back and forth from Scotland to Ripon whist recovering myself from spinal surgery and looking after my poorly mother I travelled to Ripon yesterday to collect my pre-ordered prescriptions. I'd requested them the week before. I got there before 12pm and begged to be allowed to queue for them as an assistant was stopping people queueing I explained my circumstance and she let me queue . Finally served at counter, my prescription was not ready at all and they wouldn't do despite my explaining I only came to get this then am health care appointment in Harrogate at 1pm then home to Scotland for my mum no budge from them I was given my NHS number and told to try elsewhere so went to knaresborough after my 1pm appointment. I spoke with a young man at pharmacy area who had manager on his badge I was so upset I didn't see his name and I'm sorry for that but this young man was an angel. He went over and above to make sure I got my medication even though it wasn't in stock, he sent out for it and after a short wait of 45 mins I had my meds and could be on my way. That was absolutely over and above and I can't thank him more. I think I was at the point of absolute despair and couldn't think straight. So thank you to that fella and his kindness. It meant so much to a distressed old woman.”
9AM - 6PM
Unit 4a“Friendly and professional staff, nice spacious layout.Always so much better to drive a bit out of town than waiting an hour in a queue, often to discover that what you need isn’t even available ☹️!”
“I’m so impressed by the service I received today from Naylors! They went over and above the call of duty by getting my much needed meds to me today! With free delivery and advice on the cheapest options to access the medication I needed. 100% recommend this great pharmacy - I will only use them from now on. ?”