Banks in Wellingborough, Northamptonshire

“Popped in today to put a cheque in but I've never used one of the machines to do it. I mentioned this to the lovely lady on the counter and she grabbed the manager to show me how to do it. He was really nice and patient showing me what I need to do and was really thorough. As I left the lady behind the counter gave me a big smile.. it was a nice experience for an anxious customer. Lovely staff. Thankyou!”

“Staff are lovely! Was dealt with by a most delightful young lady this week who was just so polite professional and helpful. The lovely lady branch manager is just so well organised. At the height of the current situation she made sure that quees were kept to a minimum. And waiting times were minimal. The branch manager always looks happy and smiley! Lovely branch!”

“Went into Wellingborough branch today 25/6/22 to do a bank transfer and the cashier was so warm and friendly in her approach and took the time to go through the process. Following this I spoke to some on the advice desk who yet again, she took the time to look at whether I had access to online banking/linked me into a training slot re safe Internet banking and went through savings options and processes etc I was treated with warmth and respect and the staff I meet today are a real credit to the branch. This is one of the reasons I have always used nationwide as there staff and second to none!”

“Ground floor building, not a very big bank, floor space just about accessible for wheelchair users and mums with pushchairs. Meet and greet friendly, helpful staff at entrance to help with pointing you to an area for your needs. Due to bank closures, can be very busy and overwhelming and very hot due to building size. Building was not designed for today's needs that's for sure, but the staff do their very best. Hence only 4 stars”