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9:30AM - 1PM
Ground Floor
Banks
“Building facade has had a multi million pound make over looks truely stunning, setting a new bench mark fot NI Architecture. Congratulations to McAdams, Taylor & Boyd, Arcadis & Wates Smartspace main contractor for the works.”
9:30AM - 1PM
17 Castle Pl
Banks
“arrived before branch opened , staff member was waiting to go in , told me that they would be open in 10 mins time , came back and used the cash point , which was better than the standard machines , you could pick which notes you wanted,”
“I went to the branch few times and was treated nicely, my questions were answered and I was allowed to use the phone of the branch to make a call to the bank advisors, when they couldn't answer my question.The only thing that time waiting on the phone to get to them is extremely long, but good that the chair was comfortable enough and I wasn't in a rush that day.”
“Very good experience(s) here. Approachable and knowledgeable staff whom are happy to help. Lots of services available including coin, cash and cheque deposit machines, cash withdrawal machines and these services are available at the counter as well. Only bad thing is theres often a very long queue due when busy.”
9:30AM - 12:30PM
Donegall Square W
Banks
“Fast service, even sped things up when I mentioned I had to go to catch a train. Got all my financial requests regarding my account sorted promptly, politely and efficiently.”
“Nice people and always ready to help,called in recently as I had a problem with my bank-card.thomas staff member sat me down and showed great patience and in a few mins the problem was sorted only thing missing was a wee cuppa coffee(but watch this space).my advice to anyone dealing with ulsterbank, is show the staff a little respect and in my experience, they will do ALL they can to help you.”
“Hello. I had been all around the houses trying to locate details re a dormant First Active investment account. Eventually I spoke to a Joseph in the Donegal East branch (Friday, 13th) and he was so professional, helpful and patient. He solved the problem. Wonderful experience speaking to someone so customer friendly.”
“Staff at windows 1 or 2 are always pleasant and helpful Sure makes a difference to your day when you go into a public service place where staff treat you like a human being Not something that is disturbing their day. Thanks Guys appreciate it.Keep up the good work”
“Lots of help both in branch and on phone and to put a face to your talking to online or in branch great job. But keep remembering this it’s not people’s fault it’s the well paid people that are putting some of your clients into debt. Please remember their suffering please Boi step up for your people.”
“I have always used this bank and yes the wait time has increased alot. I tend to do all my banking online now and only go to the bank to deposit cash in the quick drop off service. However when I do have to go to the teller I always try to be served by Jim who is an absolute gentleman he makes the wait worth while always plesent and courteous and ever so friendly. And always helps you no matter what. 😃”
9:30AM - 1PM
25-29 Royal Ave
Banks
“This branch is first class.There is very little waiting time and there are alot of staff,who are more than happy to help.I dealt with a Gentleman called David this week and he went above and beyond for me.When banks are closing branches regularly,hopefully this one will stay.Very happy and impressed since I joined.”
Closed
Santander House
Banks
“This is a Head Office Building. Your Santander debit or credit card will not work on the doors security panel. Access to the security desk, front lobby and its facilities are only open to employees and contractors.”
Closed
18
Banks
“I went into ulster bank in King's Square today to speak to someone a bout my situation and wasn't even waiting tht long whn a nice and very helpful girl tht works in th bank sat me dwn and couldn't have been more helpful and reassuring, she made me feel much better an to gt on with my day as sh giv me a box of chocolates, wish I had got her name, but if you see this thank u very much and you do a great job xo”
Closed
11-15 Donegall Square N
Banks
“My son and I went in today to change our address. Marion was very efficient and super fast. Address changed with a smile. Lovely personality too. Every workplace should have a marion ?”
“After a frustrating morning of ringing Virgin Money in England to request assistance to get into my account and failing, I finally rang my local Virgin Money Branch @ 5 Wellington Place Belfast. My call was answered quickly. I spoke to Stephen and after a few minutes of listening to my issue understood my concern. Stephen reassured me and took time to talk me through what I needed to do. He even rang me back rather than keep me hanging on the line, as at one point he needed to find some more details I needed Thank goodness for Stephen. He was both courteous and professional. Certainly an asset to the Belfast Branch. Thanks Stephen.”
9:30AM - 12:30PM
6 Royal Ave
Banks
“I would like to commend the Santander branch in Coleraine for their service in sorting bank accounts etc after our relative's death. In particular Stephen in the Coleraine branch who on a face to face visit on Saturday March 12 could not have been more helpful or patient and went out of his way to help. Thank you.”
“Absolutely beautiful place to be. I thought I captured the building with my rear camera but I didn't. I should add more pictures when I visit again.This Bank of Ireland is located at Belfast City Centre.I assume the bank was built when Ireland was still part of the UK. I should confirm this later as well.Anyways, the building is big and beautiful. Oh my God, "big and beautiful" seems like a book. Maybe I should write one about this.Have you visited Bank of Ireland, Belfast? Let me have your thoughts.”
9AM - 9PM
17 High Grn
Banks
Open 24 hours
Vine Centre
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“I couldn’t get an account opened in any of the city banks because I didn’t have a passportOnly the nationwide accepted an electoral I D.The staff member who sorted my application was really friendly unlike some stuck up people in other establishments”