Opening hours are 8am-10am and 4pm-6pm but nobody ever answers the phone. Absolute joke to get hold of anybody and the main customer service takes an hour to get through. Multi million pound PRIVATE company. Taking the absolute Mick. What a joke of a service and to think they went on strike over pay.
October 2023
Do not answer and have parcels for days with no way of contact so I wil go up to the office
September 2023
Posted an item 2 day tracked on 10th July. Shows as being at Nottingham MC and ' we will try to deliver today' has been saying that for weeks. They don't respond when you ask them to call back ( twice) Have put a claim in with Royal Mail which is also proving very difficult.Appalling service. Wish I could give zero stars.