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Most Recent Comments
January 2024
We went and stayed during Christmas. Everything from start to finish was great for us, but 2 separate guests were voicing concerns about no hot water in their room. One of them having a 6 month old baby. Can only hope they were moved to different rooms. Evening meal portions slightly on the smaller side of the scale, but... read full comment
January 2024
We booked a 3 night stay for Hogmanay, costing over £700.The hotel itself is stunning, fabulous location to the City. Whilst most of the staff were incredibly friendly one lady in particular should definitely not be in a customer facing role. Several people complained about her manner which ranged from being abrupt to... read full comment
January 2024
Arrived today room noise was excessive from water pipework.Could not purchase a proper lunch as apparently chefs were busy. Only sandwiches available.Booked the Hogmanay night. Arrived at the Champagne reception at 7pm. No glasses for Champagne, canapés never reached us. So far not impressed.
