March 2024 by Russell Crosthwaite
Been here a few times and going this weekend with the kids but when i went you had to wait to go in the pool had to wait 25 Minutes but got in social
March 2024 by Iv YT
Beware, they can double charge you for the breakfast.
March 2024 by Serena Da Re
Hotel very close to the center of Aberdeen and with attached parking (for a fee). The spa area includes a swimming pool, hydromassage, sauna and Turkish bath, all clean and well maintained. There is also a large gym available. The staff is friendly and helpful and the breakfast buffet is very rich with various pastries, English breakfast, fruit, juices, hot drinks and yogurt with cereals. Standard rooms.
March 2024 by Nick P
All good. Clean and friendly.
March 2024 by william atkinsom
Food & drinks: The food at dinner was good but not great and over priced for what we had ,and I don't know we're to start with the price of there drinks if you're going to charge a certain amount back it up with brilliant service, ordering drinks then not bringing them having to remind the staff that I can see the drinks sat on the bar been there that long the heads on the beer had gone flat they brought them over and I said I want fresh ones not flat beer and they didn't want to change them but they did and then they were not happy about it, then when ordering food I had a simple question about the gammon what size was it I could not see it on the menu description then they have to go and find out they should know they serve enough of them so £65 + for what I would consider expensive for basic food . Breakfast great I ordered poached eggs with my breakfast and brilliantly cooked poached eggs as well good choices lots of fruit better if there was a bowl of fruit salad and greek yogurt but breakfast really good, But there is one thing that really needs addressing is this carpark charge this is not about money it's a principle of being charged when your staying here if you're a non- resident you put your car registration on a machine in the restaurant no charge if your a resident you have to pay for parking why have you not got the same machine that they have in the restaurant on reception??? We stop in so many hotels I've never been charged to park I've used the car registration machine in many hotels but never payed please change this rule as I said this is not about the money for parking it's the principle of it , so after our stay the parking payment is all that I think about when I talk about your hotel and it will put me of staying here again,if I've gone on sorry but it as really bothered me .
March 2024 by Jelena Kazakevica
My favourite hotel in Aberdeen, everything just so amazing.
February 2024 by John Mitchell
Today 12th of feb 2024 this is for Stephen hotel director new people running your spa are a disgrace 20year member told for first time.ever couldn't enter pool I have paid 1 year upfront 2 days plus today I will be contacting trading standards no days offered because they can't operate equipment a joke I eat inn you restraunt all the time wont be doing that again and won't be renewing my membership so glad u dont need the business you are a disgraceful hotel 3d leisure were way better
February 2024 by Radomir Dinev
Polite staff, traditional English
February 2024 by Rebecca Duncan
For the price we were slightly disappointed beds very very uncomfortable food was ok if a little overpriced swimming pool was not great enjoyed our stay but wouldn?t returnRooms: Beds very uncomfortableSafety: Swimming pool not safe for young childrenFood & drinks: Overpriced
February 2024 by Sarah H
Stay quite regularly at the Altens hotel. Myself and my fiance love the pool! And the breakfasts are the best I've had in any hotel ever, it's a buffet style and there's everything you could want for breakfast. SO good! My only slight niggle is the pool area, I mean it's great to have a pool but it gets VERY busy with kids. Would be great to maybe have an adults only swim available, perhaps late in the evening? or possibly a section cordoned off so people can have a proper swim? Also the steam room wasn't working last time we were in it and it smelled a bit like someone had farted in there ? but the sauna made up for that :) all in all, a cracking stay again. Forgot to mention, the inside of the hotel is beautiful too ?
February 2024 by Stephen Whitelaw
Friendly staff, great conference
February 2024 by Krzysztof Siejka
Food & drinks: Dobra kuchnia.
January 2024 by Snizhana Ribalkin
The breakfast is not included and quite expensive. There no coffee/ tea available in room. Compare to price £80/ night, the room is very economic class. Tidy.
January 2024 by Murray Duguid
Don't be put off by the look of the building, this place is great, lovely staff, lovely food, clean rooms. Wouldn't hesitate to book
December 2023 by abby rennie
The entrance to the hotel is large and accessible with no steps.Two elevators are provided as well as stairs to access other floors.The room itself was spacious and warm with a thermometer to control the temperature within the room.The beds were comfortable enough, unfortunately there was a lot of noise thought the night, found it difficult to sleep due to noisy fans.The breakfast was very good. Plenty option served on a help yourself basis.I did not want to put this as a main point because it's an issue in most places. Where the Altens has a sizeable carpark they have the same issue as most car parks, disabled parking was limited and full forcing us to park rather far from the entrance in a standered space which was a potential issue should equipment needed to be removed from the car.
