December 2023 by Peter Jackson
Got a call out same day and had plenty of information about when the engineer would come. Engineer was very friendly and was thorough in explaining his work and what would be next.While they weren't able to provide the part, they were very quick in coming back with details.
July 2023 by Scott Birse
Just got a quote for a repair on a washing machine, £389 to replace a drum!? How is that even right? After first call out of £50 just to look at it. All you are doing is encouraging a throw away culture instead of repair. Shocked and disappointed.
July 2023 by Alan Stewart
Got my oven fixed through Samsung warranty, Ross came with the replacement part and carried out the repair in under half an hour. Was very happy with the service.Service: Oven repair
June 2023 by Ben Thayer
Stuart was amazing. He had a super tough and physical job on his hands with our washing which was definitely in need of some TLC. The machine ended up needing almost an entire deconstruction to diagnose and fix the problem. He was polite and remained calm and friendly throughout the much longer than expected job - even when having to troubleshoot further issues with the machine late on into the visit. He refused to quit and was adamant to leave us with a fully working machine - which he did. Stuart?s a credit to Lothian Domestics and we?d definitely recommend them and use them again.
June 2023 by Vas Gogologan
Absolutely shocking booking process. Website clumsy. Texts messages with links and pictures required. Even if you have already uploaded you need to again. (And again and again) company simply too busy to care. Shocking company to deal with. Good luck if you are forced to deal with these guys!!!!!Edit: No idea who that reply was for as I didn't have a warrenty issue?!
May 2023 by Chelsie Kerr
Fantastic repair with engineer Ross.Arrived on time provided. Friendly and sorted the washer dryer perfectly.Can?t say the same for the Samsung support team having waited 2 months for this repair.Recommend this company from my experience today.Service: Washer/dryer repair
April 2023 by Davina Stanton
Excellent service by Ross was on time , done his job , and not overly expensive will use this company againService: Washing machine repair
April 2023 by J P
Have a great experience with Stuart. Fixed everything and was very professional showing me exactly what was wrong and explaining the fix.Service: Stove, cooktop & oven repair
March 2023 by Christian Finden-Crofts
Very prompt and friendly service. Would recommend them.
March 2023 by Ottilia Foster
Lothian domestics Edinburgh are removing bad reviews and as a result public only see good reviews and not bad ones . I put a review last week and it?s no longer on their review board. People are being duped of their money . The government should investigate this company before more people loose their money. I wrote a review after I had paid this company 3times and they did not fix my washing machine. Now the review I wrote has been removed. And it?s an honest review of the service I did not get but paid for. Can someone please advise next step I have sent an email to a government customer support services. So hope this is addressed before another person gets duped. I looked for my review for 3 days thinking it had been moved down the list so people can not see it but sure enough it?s not there.Service: Washing machine repair
January 2023 by Sam Ella
Excellent service. Booking system easy to use, cost what I was quoted, professional and curtious engineer. Will remember for all future issues.
January 2023 by Andrea Perelli
This company is sub contracted by Samsung and I used them through my Samsung warranty on my washing machine. They are timely, professional, do the job in a thorough way where you the customer are kept informed throughout. Highly recommended.Service: Washer/dryer repair
December 2022 by Paul B
Excellent service. Fast and easy. The workman was very professional and did an excellent service. They fixed the problem 100%
December 2022 by Cheryl Muirhead
Fast and efficient repair. Had to wait on a part but not long . I would definitely use them again .Service: Washer/dryer repair
December 2022 by Aaron Hill
Great service on a few occasions from Lothian Domestics. Highly recommended.Service: Oven repair
