November 2023 by _sam0n
Decided to pop in for a quick browse and found a bath bomb that caught my eye. I decided to treat myself and upon arriving at the till, I was greeted by a cheerful woman. After inputing the item and scanning the gift card i had with me, it kept declining. The woman saw this and immediately resolved the issue with no hesitation. I always love visiting when I?m in town as the service is always incredible and the employee?s are always inviting and welcoming. I didn?t catch the lady at the till?s name, however she had short, blonde hair.
October 2023 by K J
Words cannot describe the feeling when I left your store today! Beth was unbelievable and outstanding. It touched our hearts that she found time to help what we were looking for (my teenage daughter and I) and not sales drive like it normally is. Beth was so pleasant and down to earth. She really blew us away, Lush stores need more people like herself as she is such a credit to Lush!! Keep her and protect her at all costs. Thank you so much ??
October 2023 by Angel Lang
Had a lovely time on our trip to lush dundee!! had a very rowdy group of boys with me, but the wee man who spoke to us did an amazing job of keeping them entertained and looked after us so well! Gui (got his name from receipt!) was so incredible & looked like he had fun while showing us all of the beautiful things in your store? we couldn?t help but buy them all!! Haha! Gui is such an incredible asset to this company, you have someone amazing working at your store!! We will be back!!!
October 2023 by Dana A
I just had to leave a review on how wonderful, friendly and helpful the staff at your store are, Noel and Gee couldn't do enough for me, we're very helpful and generous. My sister in law is having a hard times so I got her fave lush products to cheer her up, Noel was very supportive and also gave a much appreciated free bath bomb for my SIL, Gee then gave me a free bath bomb which was very sweet and unknown to him, his kind gesture had made my day as I'd actually just recieved very sad new that morning. Your thoughtful and very kind employees are a major asset to the dundee store and in this case their friendly, generous nature was much appreciated, truly shows that a little kindness does go along way! THANK YOU Noel and Gee for super service! X
September 2023 by Leanne Patrick
The customer service in this store is out of this world. Noel and Gui took really good care of me and helped me to find what I was looking for. They also introduced me to some new products that I hadn't heard of before and were great to talk to. Great staff, I will definitely be back. My new favourite Lush store!
August 2023 by steph spade
Had such a wonderful time today. There was a lovely young man helping me find a gift set for my friends abroad, and he helped find products that would go well with the shower gels I had in my basket. Gui (had curly blonde hair don?t know if I?m spelling it correctly sorry!) was brilliant and made us laugh the whole way round the store. Amazing work! X
August 2023 by Anna Black
I had an amazing experience at Lush Dundee, amazing staff especially Lynne who was so kind, welcoming and friendly. She helped us find what we were looking for and was all round extremely lovely and helpful!
August 2023 by Ella C
Took my 5yo niece in (big Lush fan already) and all the staff were lovely and welcoming - especially Lynn who took the time to show her a bath bomb and some of the soaps!Direct quote: ?One of the shopkeepers was so nice and treated me so well? - RoseThank you so much everyone, will definitely be back!
July 2023 by steven stove
Probably the largest Lush shop I've been in at the overgate in Dundee very well laid out and great array and fragrant products that are great on skin and friendly to the environment. We had a great experience here with friendly staff, however it is artisan and a little expensive and felt I couldn't justify getting the products I really wanted for my partner, but it's good.
June 2023 by Jean Grace
Thank you for a lovely shopping experience today. Beth was brilliant and helped me to choose space saving items for going on holiday thank you for your advice - very much appreciated! J
June 2023 by Gemma Jones
My daughter and her friends loved their wee Lush party today. They had loads of fun and Noel was brilliant with them (3 eight/nine year olds) and the rest of the staff were great and friendly too. Would thoroughly recommend a lush party. Thank you all so much. ?
May 2023 by Eilidh Hall
Had a fantastic shopping experience today. Went in for a wee present to cheer my sister up and the lovely saleswomen (I think she said her name was Justine my memory is so bad I feel awful!) she gave me so much of her time and helped me pick out custom items to suit my sister. It felt above and beyond good customer service and I left feeling really good! Absolutly lovely employees I hope the company is as kind to them as they are to their customers because they deserve it ?? thank you for everything you did l for me today!
May 2023 by Iliana Parousi
Thank you so so much to Beth for their amazing energy this morning!! You were super helpful with helping us choose the best products, we will be back Lush Dundee!!!!
May 2023 by Rohan_Kishibaby
Had a great experience at Lush Dundee. The staff were very welcoming, friendly, and helpful, offering tips and pointers and overall lovely conversation. Special thanks to Noel for being such a friendly approachable person who i spoke with for ages while looking at products, running us through what everything was through a very pleasant chat. Made both me and my brother feel very comfortable. ?
May 2023 by Lynn Thompson
The first time ever I have allowed an assistant to help me in store! Thank you, Nicky, for changing my attitude. Your advice and little sample pots were able to reassure no adverse reaction would come from the hand cream before I purchased.The Super Duper has become my favourite and the scent is amazing. Used at bedtime, I find it relaxing and it aids sleep. Hair products were equally good. Firm Lush fan from now on!
