I waited more than 30 minutes for paracetamol for a child I had to leave because the child was crying and felt bad
February 2023
Absolutely pitiful customer service. We waited more than 5 minutes for someone to wander over to the counter, it was like the Marie Celeste, after shouting "hello" a member of staff arrived sulkily to ask what we wanted. This is our nearest pharmacy, but after the service decreasing from appalling to abysmal we will walk... read full comment
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor. We also offer a range of services in our community pharmacies, from flu jabs to stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.