October 2023 by Caroline Blake
Was In today to just enquire about a cruise and stay and moira was so knowledgeable and patient that we ended up booking, thank you moira
October 2023 by Andrew
Just booked a holiday to Florida with Kira (sorry if I spelled it wrong), she was absolutely brilliant! Had gone in yesterday just to get an idea for cost and she gave us everything we needed and we were able to go away and think about it last night and made a very easy decision! Was glad to see her in today when we went into book and she got it sorted for us! Really happy!!!
July 2023 by Joyce Cunningham
I phoned the East Kilbride branch with a flight query and spoke to David. In less than 2 mins he had checked I'd done what I was supposed to do. Helpful, polite young man that put my mind at ease.
July 2023 by Shane Brown
Great customer service, spoke to a lady named lindsey in the eastkilbride store, she was more than helpful, helped me with the Tui app, and had great info about my holiday and future holidays.
July 2023 by Fiona McCall
Thanks to Jenny for helping me choose and book a holiday abroad today. Your advice and enthusiasm gave me the motivation to start travelling again post COVID.
May 2023 by Jean Munro
Have received excellent service from Moira today . Really helpful and very competent. And knowledgeable. At East Kilbride store. Thanks again . Jean .
April 2023 by Margaret Hughes
My husband and I who are both in our 70's and I am disabled, found the staff Jenny and David, very knowlegdeable, friendly and helpful, we could not praise them highly enough. They were able to advise us on the most suitable holiday and helped with advice re transport taxis, and hotel room. They could foresee and difficulties that disabled people may encounter and in our experience solved all our problems/needs. We would like to thank them both and if the holiday at Levante Cala Bona lives up to the booking experience we will certainly use TUI for our future holidays.
March 2023 by Laura Reid
Went in to book our first family holiday. Moira and the girls were so helpful. They offered lots of options and recommendations to make our first family holiday fun and memorable. They were also so accommodating to my youngest and helped keep him busy while in store. Would highly recommend going in to see the girls. Great team .
January 2023 by Andrew Young
Popped in to our local Tui shop in East Kilbride to book our main family holiday for 2023. We were seen to very quickly, despite the shop being very busy. We were helped by David, who was extremely professional, courteous and knowledgeable.I still prefer the face to face interaction when booking a holiday, as opposed to booking online, and David didn't let us down.We are planning a spring break to Paris on our own, and David was very helpful in spending some time helping us to find something suitable, and nothing was too much work.We will be back to see David hopefully over the next few days to get our trip to Paris booked up also!Highly recommend this branch, they were all very pleasant.
January 2023 by Lee Crawford
Went in to have a look for our honeymoon. We ended up booking up with everything we wanted. Jenny was a massive help with everything sorted everything out with no hassel at all. We were even offered tea or coffee which was lovely
January 2023 by Rachael Lawrie
I had excellent customer service from a young server called Kira. She was very smiley and cheery and wouldn?t think twice to not giving my needs 100% satisfaction. I would recommend Kira as she helped me find my ideal holiday for me and my friends, and we enjoyed it and would like to book again soon with her.
January 2023 by Liam Henderson
Incredibly well run business and very very helpful. The lovely woman I spoke to, Kiera, was incredibly helpful and respectful and helped us get our holiday booked with no fuss whatsoever! Customer service was exactly as we expected coming to such a well respected company with great efficiency and prices!Thanks again Kiera <3
January 2023 by Sarah-Jayne McIntyre
Just returned from a holiday that Mags and Abbie recommended and they were absolutely spot on! Hotel was amazing! Staff were more than welcoming and friendly, offering tea and coffee :) Would definitely recommend this store!
December 2022 by Sarah Louise Forbes
Unfortunately we didn't have the beat experience with our holiday this and the team in this shop was amazing with us! So understanding and actually listened too our issue. Abbie and Lindsay were amazing and resolved our issue within days.If you need help with a problem or just want too book a holiday go and see this team you won't be disappointed
November 2022 by Nicola Hayward
Fantastic experience at TUI East Kilbride. From start to finish they took care of everything and went above and beyond for my large family. The Store Manager Lynsey is excellent, so knowledgeable, approachable and friendly. Great Customer Service. Will use them time and time again!
